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"We are satisfied with the breakfast. I hope they serve ala carte for dinner. Not all guest are not into buffet. "

"Highly recommend staying here if it’s within your budget! If you have the Hakone Freepass, then head to Gora and the hotel has a very convenient shuttle bus stop there that runs every 20 min. Upon arriving staff greeted us, took our luggage, and coordinated check in. After check in, staff immediately escorted us to the room with our stuff while telling us highlights of the property, such as where the onsens were and where breakfast was. The room itself was great. It’s nice and clean. They have yukatas in the room but you need to request for kids size. Obviously the best part is having your own personal tub on the balcony with hot spring water and cold water to adjust to your personal comfort. Shower pressure was good and they provide body wash, shampoo, conditioner, and 2 kinds of lotions. The beds were very comfy with plush pillows and a fluffy comforter. We personally prefer to sleep in a cold room and had control over the thermostat. Food wise we did the package with both dinner and breakfast buffet. Dinner buffet came with all you can drink with select beer, sake, sochu up"

"If you are going to Hakone, you should stay, and stay at the Fujiya Hotel for at least two nights. This place is magical, and the staff are unbelievably attentive and kind. The onsen is the definition of relaxing and has amazing views. The massage and facial were amazing. The western breakfast was so good, and the dinner at the restaurants in the hotel is worth the price for the experience. Don’t miss your opportunity to stay here if you pass through Hakone!"

"We had an amazing stay and our only regret was that we only stayed one night. Our room was large, the beds comfortable and the bathroom new and efficient. The overall properties and amenities were well above what we had expected. Stay at least 2 nights and enjoy both a wonderful property and beautiful area. "

"Tudo maravilhoso! Atendimento excelente, comida e staff prestativo"

"I highly recommend this Ryokan for a traditional Japanese experience. The room was spacious, comfortable and I loved the tatami mat! The kaiseki and traditional breakfast meal were exceptional, with beautifully plated dishes. The staff were incredibly welcoming and helpful. The onsen was a wonderful place to unwind, with three options available - be sure to book in advance to secure a private timeslot. The nearby antique museum is also worth exploring if you have some free time. Overall, I had a fantastic and relaxing stay at this Ryokan, which provided a peaceful escape from the hustle and bustle of the city."

"Great breakfast and open air in room osen was the best."

"I love Toyoko-Inn in Odawara!!! They give free breakfast!!!! And their breakfast is great with many dishes! The kitchen staff is AMAZING! They are great ladies, always saying "Good morning!" and "Thank you very much." The hotel staff is friendly and helpful! The rooms are really nice! As in many hotels in Japan, rooms are only cleaned once AFTER each 3 nights, i.e., on the day of the 4th nice. It's "ECO Stay." Free coffee until midnight EVERY DAY!!!! Their coffee is GOOD! Don't go to Starbucks :-) Washing clothes is cheap. 200 yen to wash a 5KG load. 100 yen every 30 minutes to dry, but it seems the dryers are not on high heat setting. So, you might want to dry the non-heavy clothes first, like shirts/t-shirts, then the heavy ones with themselves with extra 100 yen coins. I would stay at Odawara Toyoko-Inn! They are a bit better than the Toyoko-Inn in Yashio, Tokyo!"

"Very clean room and clean hotel all together. Very peaceful. Staff was great and they even gave skin care routines when we arrived. Honestly, this hotel would be perfect if they would just add more clothes washing machines. they only had 2 for the whole hotel, so sometimes you couldn’t get a wash in when it was convenient for you. "