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"room overall comfort and clean, but the sraff was not communicative at first"

"1. Asked staff to clean the room. It wasn’t done. They forgot !! 2. The front desk was left unattended all the time with all the room keys out. Anybody could take them and go into your room while you where out. 3. Very Dirty. 4. The pool was a whomp "

"We were initially a little disappointed by the location of the hotel - which is on a main road and about ten minutes walk from the beach. There were other cheaper hotels closer to the beach which we hadn't found on the internet (but most of them didn't serve alcohol) - indeed we suspect we paid about double what we would have paid if we had booked locally for this hotel. However the hotel staff were great and we ended up having a really enjoyable few days - staff were very friendly and helpful....

"We would highly recommend staying here. It was nice to be a little out of town. It was super peaceful being able to watch the sunset on the beach every night. Staff was great."

"Just in front of the beach, personnel is nice. Bed wasn’t the most comfortable compared to the hotel before (Sheraton Senggigi) but the room is cheaper."

"Nous revenions avant d’arriver au Novotel d’un séjour que nous avons considéré comme excellent donc difficile de comparer cependant : Nous avions loue 2 garden pool villa (une pour nous et une autre pour les enfants) qui étaient vraiment très bien et très agréables.Hôtel a proximité de Kuta. Parfais pour aller s’y promener ou y dîner... Ne sommes que très peu restés à l’hotel Donc peu d’avis sur les infrastructures. En ce qui concerne les excursions très chères par rapport à ce qui se pratique...

"Strašný, uz nikdy vice3"