"Lovely room overlooking the mountains. Very quiet. The air is so dry in the rooms that it wasn't very comfortable for sleeping in. They have a bar on the top floor, when we arrived we decided to go for a drink, it was empty apart and the music was so loud that we didn't bother staying. Thankfully there are better places around the complex. Nice pool area, but unclean. Great breakfast. "
"Reception - guest management needs to be improved, only one person at the reception and several people in the line, had to wait almost an hour because of complex requirements (too conservative for 3-star hotel).
Miscommunication over the phone on spa access, the reality was different, but quickly solved."