"We booked a deluxe room for 3 people only to get there for the receptionist to tell us they only had a double room in the basement and there was no manager so they couldn’t do anything about it. Even after messaging the manager I never got a reply. The sauna was also out of order."
"The hotel was very spacious and the views were incredible of the mountains. The beds were very comfortable and everything was clean. I highly recommend staying here during your time in Kazbegi."