"I had a honeymoon reservation for March 29, 2026. Due to the regional conflict that began on Feb 28, my transit hub (Dubai) was under military airspace closures. My carrier, Emirates, issued a formal 'War-Zone Waiver' because the route was physically inaccessible and unsafe.
Despite this being a clear 'Force Majeure' event, Casa De Leela was completely unreachable. They ignored multiple outreach attempts from Expedia agents for over three weeks and refused to provide a waiver or even a credit. It is deeply disappointing that a 'family-run' business would prioritize a cancellation fee over the safety of honeymooners during a global crisis. If you want a host that communicates and values guest safety, look elsewhere. Zero stars for service."