Khách sạn Laguna Niguel

"nice stay"

"Modern clean room! Coffee & Maker, refrigerator and microwave were great."

"Loved my stay, thank you ."

"The staff in concierge is very helpful to me."

"The staff were very personal and accommodating. Everyone from the front desk to the cleaning crew were so incredibly nice! My 78 year old father accidentally left his phone a block away at a coffee shop and one of the guys at the front ran to the shop to retrieve his phone so he wouldn't have to walk back. That was so thoughtful and appreciated. I definitely recommend this establishment."

"The front desk staff was very kind and helpful!"

"There has been a complaint filed. Very poor customer service, very bad experience. No towels for drying off in the bathroom, no amenities for cooking. The whole purpose of reservation of a kitchen suite is to be able to cook. 2 days later a pot shows up. 35 hours later 2 old pool towels were handed to us at the reception desk. The carpet was torn in several different places so walking around is extremely dangerous. Especially at night with the lights off. Construction outside everyday, harbor is...

"Very beautiful and clean room. Bathroom was big. Living room nice. Needs a tv. And a great view. Will be back!!"

"My husband and I stayed this passed weekend and we just say we were so impressed with everything. From the minute we walked in the door the guy welcomed us right away with great dinner suggestions advised to let him know when we wanted our chimney turned out in the patio. We loved it and as locals this was a perfect get away because it felt cozy but the structure was beautiful we said we will be coming very often to just unwind."

"I give this place an 8/10. The rooms are a bit dated, the bathroom is quite compact, and the foldout bed was essentially a thick blanket on springs. Thankfully the kiddo was able to sleep, but I doubt an adult could have done so comfortably. Overall, I was happy with the service and cleanliness of my room but I discount a few points on account of the items I mentioned. If I'm ever in the area again, I'd stay here."

"Food was good"

"For an older hotel it was clean and a great room. Staff was great."

"Easy check in..."

"All good!"

"Clean, well lit facility, and quiet. The staff was friendly. I'll definitely stay there again. (This was the third time)."

"A"

"The room was bleak and not welcoming with vinyl flooring and the rooms have not been updated, nor the TVs. Lighting was too bright with no bedside lighting, only recessed lighting. No enclosed closet, just a rack to hang clothes next to the desk with a shelf. The room had an usual odor which stayed in my clothing and hair. Not enough towels or wash cloths for 2 people (only 2 towels). The bed cover looked dingy and just not clean. The "so-call" complimentory coffee was downstairs in the lobby...

"awesome"

"The room was clean and the staff was polite and helpful."