Khách sạn gần Hồ Chapin tại Berrien Springs

"Pros: *Location *Room was beautiful *Creek and Buchanan are beautiful *Staff was amazing Cons: *No parking - had to park two blocks away. *Above a bar with live music at times. I came in on a Friday and the bass from the band made it hard to sleep. The crowd would also cheer from time to time which also made it hard to sleep. Saturday night was better. No live band and a smaller crowd at the bar. Still had to park 2 blocks away. *They said the only entrance and exit is through the...

"Terrible customer service. Front desk are not trained and just tell customer inaccurate information. I called to see how to cancel my reservation because of the snow storm that was coming in awhile back and the front desk woman who answered the phone told me yes I can cancel. “I asked if I would get the $149 refund “ she said yes and that she would cancel as soon as she was done help another customer. I never got the refund. Went back and forth with Expedia who had to contact the hotel who now...

"Staff were good! Need a hot tub. "

"Good "

"The pool and hot tub were both down. The hallways were dirty. They’re ceiling tiles falling in multiple places. It looks very old and rundown. Breakfast was hardly anything at all. Could not take a shower because black stuff kept coming out of the pipes."

"Staff very nice, room clean."

"The staff was so welcoming. It was nice to be greeted warmly from the desk staff!"

"Nice"

"Found hair in the shower, which was totally gross and not sanitary at all. To make matters worse, there wasn't even a complimentary breakfast, which is a bummer. The staff seemed pretty checked out, I even saw one of them sleeping! Definitely not the experience I was hoping for."

"It was a excellent hotel. The rooms were clean and comfortable. Breakfast was great. Lots of choices. Close to restaurants and shopping. Staff was friendly and helpful. Definitely will stay again."

"Staff was great. My room was big, and clean. I will be returning to stay again. "

"Clean, modern, great breakfast, gym and indoor pool"

"It was perfect for the money. "

"I didn't use it "

"Don't book this location. The property is currently under construction. Pool and hot tub were closed. There was no breakfast. The first room we were assigned had no functioning light in bathroom or the vanity area. In the next room that they assigned us, the toilet was not properly attached to the floor and rocked forward when you sat down. In the night I noticed leakage around the toilet. It was half way across the floor in front of toilet and reached the tub. Don't know if it was sewage...

"This was a quick stay but we had a good breakfast in the morning. Staff was friendly and accommodating."

"Positive: Breakfast was very good and bed was comfortable. Negative: Pool was closed and I did see a cockroach in the room. "

"I had 3 bags and he said I had to match stuff with me he told me to leave me alone me her to go i will Never come back again i willt not ever go back to there again "

"Very clean rooms. "