Search Hotels Near Lake Elsinore Storm, Lake Elsinore

"Excellent "

"I had so many issues just trying to call the hotel. My tv didn’t work. I had the same issue last time. The Olympics was on and I couldn’t watch. I was extremely disappointed. I heard other complain! "

"The room was okay "

"Very nice. Beautiful grounds. Quiet. Peaceful. "

"Staff was very friendly and attentive. The grounds were beautiful. The couch cushion was torn with the foam exposed. The couch bed was opened to sleep on and there was no mattress pad and the mattress had stains and was torn. The mattress on the pull out bed was not functional for sleeping. This was reported to the staff. There were 3 of us and we had to make do with the sofa bed. The staff was very apologetic "

"Betty the Bartender was awesome "

"Cosumers service. Needes improvement ."

"We enjoyed our stay, room was a good size and clean but could have been better if the following was improved, Better Sofa bed as the one provided you can’t expect people to sleep on. Hotel staff messed up our booking as they arranged for us to have a 2 bed room for 3 days and a sofa and king for 3 days. I actually went into the hotel prior to our stay to set this up. When we arrived they were unable to accomodate as they had messed up the booking. We also requested a late check out to 3 as we were flying out of the country and was given a straight no upon request. Hotel also needs to have someone assisting the chef in the dining room during breakfast to clean the tables and ensure spillages are cleaned up as a priority. Thanks Phil"

"Best customer service "