Find hotels in Lake Helen, FL from 1.772.994 ₫

"The facility was very clean and the staff was very helpful. The location is excellent."

"The hotel was lovely. Rooms were comfortable. Pool and hot tub were excellent. The only real issue or complaints I have were the food was sub-par at the restaurants and bar and the shower in our room had horrible water pressure - it barely dribbled out of the shower head. For those reasons, I would most likely not choose to stay here again."

"No milk the first day and no orange juice, bath shower need cleaning and repair, need new toilets"

"The place was filthy. Sticky counters, hair, debris, and dirt on everything. Smudges and fingerprints on all of the mirrors. The dishes had old food on them. The place was disgusting. That was the first room. We told the staff and they gave us a new room. This room was even worse with the dirt and had blunt rappers, rust stains on the countertops, more hair, etc. we had to wear shoes inside because when we were walking around our feet turned black like PITCH BLACK in less than 10 minutes. We probably should have left and gone somewhere else but we were so exhausted. We didn’t get in until after 11 so we just sucked it up and slept. The view from the balcony was nice and the bed was comfortable. That’s about all that we liked about this place."

"Great place for my kids "

"Everything was amazing . Nice room and very spacious"

"Pool side sitting was okay, chair was ripped. Was told the pill was heated and it was ice cold"

"Staff was awesome- super friendly and helpful from the valet to front desk to market cashier and patio bartender! Got upgraded to an ovean-front room with wraparound terrace, which was fab!! Room could use major upgrade. Carpet and couch were dingy and old (as in, we were careful not to sit on couch at all), but bed was pretty comfortable and sheets were clean and fragrance-free (bonus!) Felt like a 3-star resort, not 4. "

"The resort offered a decent overall experience, but there were a few noticeable drawbacks. Only two out of the four elevators were operational, which caused some inconvenience and wait time. Housekeeping service was inconsistent in quality, and the pool area could have been cleaner. Overall, the property would benefit from improved maintenance. "