Khách sạn gần Trung tâm thiên nhiên Hồ Katherine tại Chicago

"The hot tub faucets leaked and the towel rack in the bathroom was broken, and the room was very dark."

"It’s not like the photos at all it’s terrible ! Misleading I want my refund"

"Nice"

"Our stay was not pleasant at all. There was a thunderstorm passing by and the power went out and it was not restored until Friday late afternoon. Our night was very uncomfortable with no rest at all, because there was no power to run the AC and the windows don’t even open to get fresh air into the room throughout the night or morning, nor able to take a shower. This was not how we wanted to spend our time in Chicago."

"Not bad"

"Upon entering front desk very inviting, breakfast was good and rooms were fresh and very clean."

"This place is rundown dirty. The lobby smells the minute you walk in. We had to leave the same night, we couldn't stay because there were bugs. It was a terrible experience and we had to get a room somewhere else in the middle of night."

"Great staff very accommodating"

"Great"

"Room was fine, elevator was down, lots of noise with airport, stadium, highway"

"Parking is an additional fee even with a hotel room."

"This was our first time in Chicago. My sister and I saw this Best Western as a convenient choice for the Pokemon GO! Fest of 2026. Wow, what a beautiful building! Very safe too. The lot is lit so brightly and is next to a small banquet hall so we weren’t scared about coming back to the room very late. The room was beautiful; comfy sheets, updated TV and nice amenities. The staff were so friendly to us upon check-in and held our bags both at check-in and check-out so we could go explore the city...

"There was no charging port in the room, the clock was not attached to anything and the cords were frayed. The room did not have a black out shade so my room was fully sun filled from 0515 till 2030. The hair dryer needs to be replaced. Room 320."

"You get what you pay for is what I am going to say."

"The pool is DANGEROUSLY over chlorinated. One of the children in our group actually had a reaction. You could not breathe and our eyes burned!!"

"Rooms are better than the outside looks lol - the room itself was clean. We were staying for a nearby festival so it was the perfect place to basically just crash and get ready for the next day."

"All appliances (tv, fridge, microwave) were unplugged and no one from the staff would help us get them working. Once connected we still couldn’t get the tv to work. The fridge made loud compressor noises frequently. The microwave randomly beeped. The air conditioner didn’t work properly. And there was no signage around. The hotel to direct you to emergency exits or the elevators. I could understand that if the walls were freshly painted or it was just finished being under construction but it...

"There is no power generator in the event of a power outage. I was there two nights with no electricity."

"the hotel lost power for damn near 24 hours due to a brief storm and we had no electricity or hot water and had to climb 6 flights of stairs several times, and was told they can’t offer any sort of discount because i booked via expedia :)"

"Hotel was perfect for what I needed."