Khách sạn Lake Luzerne

"Room was very cold when we got there & had been in touch by text at least an hour before we arrived. Bed (sheets or mattress, not sure) had a strange odor"

"The owners are Super Nice and helpful!! "

"Breakfast was excellent and staff was super friendly and helpful "

"Absolutely a great stay - nice a close to the outlets & LogJam Restaurant "

"The property manager was very helpful. The price is reasonable "

"Front Desk person was very friendly and efficient. Got us checked in early. Room was clean and maintained. Comfortable beds! TV cable did not work well. guide not lined up with the TV channels on the TV. I forget a pillow and you were helpful in retrieving it from my room and having it at the desk for pick up by a friend of mine. Breakfast was good value for overall price paid. As was the guest room. Thank you. "

"Yes. "

"Friedly staff, clean room"

"The room was very clean and the sheets smelled so fresh. We didn't stay for the breakfast but it sure smelled good. Great accommodations for the price. We would definitely stay there again."

"Building is a little outdated but has been maintained very well! It was super clean and the staff was a pleasure."

"Nice place, peaceful & quiet. "

"During a family celebration, we recently stayed at Saratoga Casino Hotel, and the staff truly went above and beyond in every possible way. From the moment we arrived, staff made us feel genuinely welcomed. They checked in to ensure everything was perfect and handled every request with kindness. What stood out most was the exceptional cleanliness of the entire hotel including our room. Housekeeping maintained it to a meticulous standard. It was clear that the staff goes beyond routine...

"It was a very nice place, it’s a bit rundown, it could use a bit of a sprucing up. But the room was cleaning,"

"Earlier check in time"

"Great view, nice staff"