Search Cottages in Lake Mary

"Room was clean, very comfortable, beautiful property, and very attentive staff. Thank you! Rosie"

"Room smelled terrible and the carpeting and furniture were dirty and worn. The property is next to the freeway, so rooms on the back side are extremely noisy. No breakfast, although there is free coffee and as small room to purchase packaged foods."

"Everything excellent"

"Very Disappointing Stay – Poor Cleanliness and Unprofessional Service Unfortunately, my experience at this hotel was extremely disappointing. From the moment I arrived, the entire building smelled strongly like weed, which immediately created a very uncomfortable and unwelcoming atmosphere. When I got to my room, it was clear that cleanliness was a major issue. The room itself was dirty, and even worse, the bed sheets had clearly not been changed or properly cleaned before my arrival. I had to request fresh sheets and then wait over an hour for new bedding, which is completely unacceptable after checking into a hotel. To make matters worse, the front desk staff were unpleasant, unprofessional, and not helpful when addressing these issues. Customer service goes a long way, especially when guests are already dealing with problems, and this team failed badly in that area. Another major inconvenience was the fact that there was no microwave in the room, which made the stay even more frustrating and inconvenient. This hotel honestly has potential, but it feels like it is being run by unprofessional management with little attention to cleanliness, guest comfort, or quality service. With better leadership, proper housekeeping standards, and staff training, this property could be much better. I would not recommend staying here in its current condition until major improvements are made."

"Great Hotel, close to everything "

"The pool was beautiful as well as the hot tub. The location was perfect whether you’re going to universal or Disney both aren’t far. "

"Clean comfortable room and very handy for the airport. A little tired but has been refurbished. "

"Other patrons were given free vouchers for breakfast, $17.99 is awfully steep. We had a cockroach in our room (have a picture) told staff via text and they never responded back. We had 11am check out and the cleaning lady was banging on our door at 10:00am asking if we were leaving. "

"Amazing property! Enjoyed our stay!!"