Tìm Trang viên tại Hồ Tarawera

"Our room was comfortable. The staff was helpful and nice. The Alpacas were friendly and we had fun feeding them."

"Reception & Conceriege, Perfect! Although still very slow as not enough staff ratio to guests. Bar …. Was a joke. One girl on, she completely ignored us as was under pressure to serve, clean etc but her attitude sucked. Instead of just acknowledging us and saying hey sorry guys I’ll be right with you soon as I can… she simply pretended we were not there and chose to ignore, be very rude and after 4 attempts to try and relax at the bar I gave up! This alone has made me unwilling to bother...

"My stay here as a solo traveler was the best decision I made for my trip. Dave and Shami were so friendly, kind, welcoming, and just genuinely good people. The room was so cozy and has an incredible view overlooking Rotorua. The breakfast spread was incredible and it was lovely to spend some time talking to other travelers about where they’re from and get ideas. I absolutely plan to come back again and recommend this place to anyone passing through Rotorua."

"1 night stay after spending the day on the lake with a JetSki, the room was exactly what we needed with the inroom spa, clean and comfortable, lady at the reception was super friendly and welcoming and made no fuss when I asked if I could park the ute towing the JetSki needing to take up 3 car park lanes. Would stay again."

"Gorgeous view and location. Was unaware that the restaurant was closed due to flooding which was inconvenient as when we booked it said that the restaurant was still operational. Everything was a bit run down but clean and smelled great. Shower appeared to be a bit dirty around the edges and sink took a while to drain and toilet didn't flush well. The resort manager Clare was lovely. Loved the glow worms. Would've been nice to know that the restaurant and a huge majority of the bar area is...

"Quick and easy check in. Modern hotel with a very large room (king with lake view). Only parking option is valet so be prepared to pay for valet upon arrival. Within easy walking distance to more restaurants than you can visit. Disappointed that there wasn't a pool. Didn't like that price for breakfast went up if we didn't commit at check in. The price should be the same for guests regardless of when you decide to have it. Overall, a good experience "