"Customer service was excellent. Any small issue we had was resolved quickly and courteously. Breakfast was nice and brought to our room on time.
The bathroom was small, but the water heater worked fine. The room was spacious. The balconies were not all finished, but the view of the lake was lovely. "
"We were very happy we stayed here and would stay again. The staff went out of their way to help us and make us feel we were valued guests. We enjoyed the restaurant as well. (We expect it is better to take the rooms that are further away from the road.)"
"Set near the top of Lubowa hill, Royal Victoria is quiet and very relaxing with a plant filled compound.
The staff made me feel at home with daily chats on my needs (meals, etc). It's good value for money for a relaxing break."
"I had a nice stay at the hotel. Breakfast could be served at an earlier time however. They mention it starts from 7, but is only being served from 8 onwards. Overall, it's a nice hotel at a good location."
"Very bad acces road especially after rain. Away from main road and any big shop. Breakfast was always late and room next to kitchen is a nightmare. No night time so no good sleep for you (noises). Owners are friendly but they need to be more serious about guests. No hot water in shower. Heater broken? No bin bags. Doors and windows are not soundproof like stated on www. Good view on the city may compensate above issues. I would come back but this time only on top floor."
"I was really disappointed that not once did anyone ask how my stay was. To add to that they only provided me with one towel the entire time I was there and never offered extra towels. The beddings were the same the entire time and when I asked for fresh ones, they said they don’t do that. The day I checked out, no one was there to check me out and it was very confusing who to lay the final bill to. Overall I was really disappointed with the customer service and lack of care for the guests. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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What's the area like around Lake Victoria Serena Golf Resort & Spa?
Lake Victoria Serena Golf Resort & Spa is located in Kampala. Travellers like the surrounding area for its gardens. If you're looking for a convenient place to stay, take a look at the 19 hotels and other accommodation options you'll find within a mile.
How many hotels should I expect to find close to Lake Victoria Serena Golf Resort & Spa?
Expedia has 19 hotels and other accommodation options within a mile from Lake Victoria Serena Golf Resort & Spa.
If I need to cancel the hotel reservation for my stay near Lake Victoria Serena Golf Resort & Spa, will I receive a refund?
Yes, the majority of room reservations are fully refundable if you cancel before the hotel’s cancellation deadline, which is often 24 or 48 hours before the scheduled arrival. If your reservation is non-refundable, it may still be possible to cancel it and receive a refund within a 24-hour period of your booking. Enter dates in and click on "Search", then you can filter by "fully refundable" to get the best deals available near Lake Victoria Serena Golf Resort & Spa.
