Khách sạn Lansing

"The hotel is outdated. The light didn't work when you walk into the room. TV was rather small for the room, however it would have been okay if the guide was working. Overall the price was rather high for the room."

"I rarely leave negative reviews, but this hotel was so disgusting that I feel obligated to warn other travelers. From the moment we walked through the front doors, I was horrified. The carpet in the lobby and hallways was absolutely filthy. I have never seen hotel carpet in such poor condition. It looked like it hadn't been cleaned in years and made an awful first impression. Unfortunately, the room was even worse. Everything was outdated, worn out, and visibly dirty. There were stains on the...

"I booked a smoking room and got a non smoking room then I had made.food for me.and my partner to save in good cost and couldn't even use the microwave because it was broken had no tables or chairs to sit at no coffee pot couldn't watch TV because you had to pay to watch the TV and the place had roaches and I was not able to get my money refunded as I couldn't stay there it was that unpleasant"

"Front desk associates all very nice and accommodating"

"Check in was fast and the staff were friendly and helpful. Breakfast was okay, standard food, they had a pancake maker."

"Decent rooms"

"I have stayed at other Sonesta locations, but this property did not appear to be ready for guests. There were areas where chunks of paint were missing or just not covered, among other things and it made the room look dirty. There was mold in the shower. The elevator smelled. There was water dripping from the lights behind the front desk. Also, there was a storm this night, so it knocked out the power in the entire hotel, so the room got hot because there was no AC. I understand that is out of...

"Good staff, nice room, good pool and hot tub. A couple of the outlets in the room didn't work though."

"Breakfast was lacking. Mattresses were alittle uncomfortable. Great location tho!"

"Staff was very helpful and room was clean 👌"

"Everything was great"

"Excellent service from Erica"

"room was small"

"Very comfortable. Not far from most eateries . Almost feel like home ."

"Check in process took well over 30 minutes. Staff was friendly but did not seem well trained. Room was extremely humid when we arrived."

"Everything are OK except the noise from upper gusts, who were quite about 4 hours only."

"The staff was great, breakfast was great and property was great and area was great with walkable shopping and restaurants."

"The staff was great."

"Good"