Khách sạn Laprade

"Bel Hôtel sans prétention mais personnel très accueillant et note parfaite pour le service top du serveur et la qualité des plats bravo"

"Réservation faite avec Expedia 1 adulte 1 enfant de 10 ans , petits déjeuners inclus. Une erreur a été commise puisque l'enfant n'a pas été pris en compte. Ma fille a dû repayé le petit déjeuner et l'hôtel ment en disant qu'elle n'a payé que la taxe locale x 2 alors qu'elle ne s'applique pas aux mineurs. Une honte de ne pas prendre ses responsabilités !!!"

"Muy buen hotel"

"Formidable"

"Staff very helpful . Always smiling and kind . Bed comfortable and room very quiet"

"einfaches sauberes und modernes Hotel. War nur eine Nacht dort, liegt ausserhalb im Industriegebiet. "

"Chambre, personnel et situation."

"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

"Courteous staff. Well organized property."

"This hotel is not for luxury travellers, but it's clean, the staff is excellent, and it's close to the airport. The parking lot is secured overnight by a gate (they give guests the code), and although the rooms are small, they have everything you need. I especially appreciated the blackout curtains that work better than any I've ever had before. I would definitely stay here again."

"L'hôtel est situé à environ 10 mn de la Cité de Carcassonne et on l'aperçoit des fenêtres de l'hôtel. Nous avons très bien dormi car c'est calme. Les propriétaires de l'hôtel sont très agréables les chambres sont propres et spacieuses. La piscine est très jolie. Je recommande vivement cet endroit."

"La atención súper bien, recepcionista súper amable hizo todo el esfuerzo de hablar español. Recomendable 100%"

"Habitación grande, buen precio calidad. Atención y personal muy amable "

"The staff are excellent and always ready to help with any enquiry. The rooms were clean but maybe the pots and pans need updating but we managed with what we had. Parking is excellent also. Have stayed at the Cerise a number of times which proves I am very happy with the hotel"

"Absolutely outstanding experience! From the moment we arrived, the staff was welcoming, professional, and incredibly attentive. The hotel was spotless, beautifully designed, and had such a relaxing atmosphere. Our room was spacious, comfortable, and equipped with everything we needed for a perfect stay. The owner explained everything in our room. A service that we never experienced before. Parking was free which is a huge bonus."

"C’était parfait "

"We had an awesome stay, and extended our room x1 night, as so convenient to attractions in Carcassonne, and also the train station. The staff are very kind and helpful, as well both able and willing to speak English. Rooms modern and beautiful, in a very old city. Breakfast amazing. Pool great. Business area, large and bright. Wifi works well."

"It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty...