2/10 - Tồi
Richard
Khách đi công tác
09/09/2025
The hotel is not safe. The room next to my room was broken into. According to the security that room was supposed to be vacant and they were initially aggressive when speaking with me until I had shown them that I was in the room next door. The rooms have a shared door that leads to the hallway. That door was damaged and would not open and I was unable to exit as maintenance was required to repair the damage. According to maintenance it was a regular occurrence for people to break into rooms at the hotel. I contacted management and they denied any incident saying the security and maintenance staff are not aware of what happened. Due to the apparent lack of safety I had to check out early. Management had refused to assist with a refund and insisted that I contact Expedia for the refund although it was the hotel that received payment from me upon check in. I would advise guests to stay at this hotel at their own risk and I will never return nor recommend this hotel to anyone.
Richard
Lưu trú 3 đêm vào Tháng 9, 2025
