2/10 - Tồi
Charles
Đi cùng gia đình
11/12/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The concierge was unprofessional and trying to suggest romantic interest inappropriately. The elevators were unreliable, the bathrooms carried smells from other rooms, the bubbles in the tub did not work. The glass on the balcony was dirty, the linens had not been washed and a previous guests shirt was in the closet. The staff was rude, parking was scarce and far, while multiple non guest show cars were parked where actual guests could but they think they are shooting a Diddy video. The security team is intimidating, overbearing and blantantly profiles guests by gender and race. The food was mediocre, the cleaning staff dismissive and nosey, they walk into the rooms even though they know guests are in them. The mattresses show signs of infestation, browning seams and clear trails of insect leavings. Ashes were in the bed frame, and there were strange stains on the bedroom ceiling in the penthouse, where I stayed, at a premium price. Never staying there again. Ever...
Charles
Lưu trú 2 đêm vào Tháng 11, 2025
