Search Hotels by Independent in Lavally from 1.706.466 ₫

"It was a beautiful setting it had fantastic potential but here’s a list of the faults. Self check in system (room door unlocked key in room) another guest had checked into room we had booked. The room had a different number on the door to what it was (there was a number one on the door frame number 2 on the door) We had booked a ensuite bathroom but on the first night only had access to a shared bathroom with no hot water, no toilet paper (had to search the house to find it), blocked sink. Sent...

"We booked two rooms at this property only to be told upon arrival that they had misread the booking and only were in a position to give us one room, this was due to the fact they had just sold the other room, good way of making extra money. We did ask the hotel for a return on the other rooms cost but they declined and laughed saying well at least we have one room for you. Would never use this hotel again and would advise Hotels.com to remove it from their site."