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"Breakfast excellent. Gym and pool area great. Staff lovely and very helpful. Rooms very clean. A few simple issues like no soap in the shower dispenser, light bulb by bed missing. Safe not working. All small things which should have been checked when the room was cleaned. Communal bar area was not very clean. Saw an old slice of lime on the floor by patio doors and it was still there the following morning. The breakfast tables were not clean underneath ( the centre leg) it is a nice hotel just needs a little more attention. Sound proofing very good. "

"Excellent customer service by all the staff. Lovely property, lovely people, lovely food… Will definitely be back!"

"The location is great and it has a good car park that costs £17 per day. It is close to the bus stop on the Promenade and makes it easy to visit Gloucester, Cirencester and other places. We enjoyed the breakfasts but Sunday lunch was disappointing. The staff were good."

"Had a lovely couple of nights staying here. Staff and food were 5 star all the way. My only criticism was that as someone with mobility issues the stairs to access our room were hard. If we came again would explore the opportunity to stay in one of the downstairs properties"

"Amazing staff! Comfortable rooms. Will come back again for sure"

"It’s in the right part of Cheltenham. Close enough to Montpellier, but not so close it’s outside. 20 minute walk from Cheltenham Spa train station, or catch a cab."

"Its always good there "

"place very dated and needs refurbishment staff very friendly "

"1st class hotel"