"We stayed at On Vacation Amazon near Leticia from 31 October to 3 November 2025. Unfortunately, our experience fell significantly short of expectations, and I would not recommend this property nor the affiliated SelvaTours operator to other travellers.
🏨 Hotel — On Vacation Amazon
What initially appeared to be a jungle escape quickly became an uncomfortable and frustrating stay.
Key issues encountered:
• Misleading package & food situation
Our booking ($341.87 AUD, double standard room, incl. breakfast and transfers) did not make it clear that you must purchase a full-meal package or pay inflated restaurant prices once onsite. The hotel is isolated — approximately one hour from Leticia’s port — with no alternative dining options. Once you arrive, you are effectively captive.
• Aggressive upselling & membership pitch
Upon arrival, guests are subjected to an hour-long sales session for a USD $5,300 hotel “membership”. It set an uncomfortable tone and felt highly inappropriate for a hospitality environment.
• Poor room infrastructure & comfort
• Air-conditioning only available 8pm–5:30am and only upon request, often with a 20-30 minute wait
• Bats in the room, including one flapping around while we tried to rest and others trapped in the walls
• Rooms constructed of thin timber planks with no sound insulation — early-rising guests and loud TVs/music from 4am made rest impossible
• Room odour likely from humidity and wildlife presence
• Cleanliness passable but certai"
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