Close to Rossio Square and Avenida da Liberdade, Hermitage Castelo - Casa Saint Jorge provides amenities such as laundry facilities. Stay connected with free in-room WiFi.
Located on the riverwalk, Hermitage Castelo - Casa Saint Jorge is in Lisbon City Center, a neighbourhood in Lisbon. Lisbon Cathedral and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Alvalade Stadium or Estádio da Luz. Visit our Lisbon travel guide
Close to Lisbon Cathedral and Santa Justa Elevator, Hermitage Castelo - Casa Saint Jorge provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Breakfast (surcharge), express check-out and express check-in
Concierge services and smoke-free property
Room features
All rooms are individually decorated, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
Other amenities include:
Hypo-allergenic bedding, memory foam beds and down duvets
Rainfall showers, designer toiletries and hairdryers
Daily on-the-go breakfast available 8:00 AM to 8:30 AM for a fee: EUR 21 for adults and EUR 21 for children
Bedrooms
Bedroom
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Concierge services
Guidebooks
Housekeeping available once per stay
Iron/ironing board
Limited-hour front desk
Local maps
Mobile key entry
Restaurant dining guides
Safe
Location highlights
In a historical district
On the riverwalk
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
7 units
Bulk dispensers for toiletries
Individual decor
Locally sourced food prioritised
Recycling
Some LED lighting used
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's SALTO KS mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 300 per stay
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for to-go breakfast: from approximately EUR 21 for adults and from EUR 21 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Property Registration Number 24101/AL
We should mention
This property does not have any lifts
A car is not required for transport to and from this property
Frequently asked questions
Is Hermitage Castelo - Casa Saint Jorge pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hermitage Castelo - Casa Saint Jorge?
This property doesn't offer parking.
What time is check-in at Hermitage Castelo - Casa Saint Jorge?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Hermitage Castelo - Casa Saint Jorge?
Checkout is at 11:00 AM.
Where is Hermitage Castelo - Casa Saint Jorge located?
Located in Lisbon City Center, this aparthotel is within a 10-minute walk of Castle of São Jorge and Lisbon Cathedral. Rossio Square and Commerce Square are also within 15 minutes. Miradouro Sta. Luzia Stop and Lg. Portas Sol Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hermitage Castelo - Casa Saint Jorge Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a nice stay, the area is very quiet but restaurants and shops are close by. As taxis are not allowed in the castle area, be prepared to walk a bit. The place is clean and well equipped.
The apartment is brand new and in a great location. Staff is super friendly and responsive. The second floor apts have great river views. Had a great time there.
Beautiful well appointed hotel. Great location and wonderful cafe below. Enjoyed our stay here very much.
Stayed 2 nights in Jun 2025
Verified review
10/10 Excellent
Melissa
30 May 2025
Liked: Cleanliness, room comfort, communication
Beautiful space, very comfortable to stay in, and the neighborhood at the top of the hill is super fun.
Stayed 3 nights in May 2025
Verified review
10/10 Excellent
Nancy
10 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful boutique hotel with a private balcony and stunning views!
Stayed 3 nights in May 2025
Verified review
10/10 Excellent
Joanne
6 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our stay in the apartment. Beautifully decorated and very modern but still charming. The brunch spot next door was the best! The area is so peaceful in the evening and watching peacocks stroll by in the morning along with sunrise over the river, so memorable! Highly recommend and we will be back!
Check in exceeded my expectations, my family was tired and jet lagged and we stopped by to drop off our luggage to be stored and Bernardo allowed us to occupy the apartment early. I know that doesn’t always happen and I’m so grateful it happened to be ready.
The room and beds were clean and comfortable. They whole space was bright and well furnished and every room was clean. We had a great experience here and loved waking up to the sounds of the peacocks.
We took a Bolt to and from the airport which required a bit of hiking up and down the hill with our luggage and that was fine for my young family however Hermitage Castelo says it offers rides to and from the airport and I think that would be the best option.
Thank you Bernardo for making our stay so special!
Stayed 2 nights in Jul 2026
Verified review
10/10 Excellent
Henry
23 Sep 2025
Liked: Cleanliness, room comfort, communication
The apartment was nice, and comfortable. The mattress and bedding were good.
Stayed 3 nights in Sep 2025
Verified review
10/10 Excellent
Anders
26 May 2024
Liked: Cleanliness, room comfort, communication
Perfect spot for 2-4 people or two couples
Absolutely perfect spot in the center of the castle, and the little cafe down stairs made it all for us. So friendly people the staff, I would recommend it for everyone.
Stayed 4 nights in May 2024
Verified review
10/10 Excellent
Kristen
29 Jun 2024
Liked: Cleanliness, room comfort, communication
Perfect for families!
Such a sweet place! The apartment was so nicely laid out and was perfect for our family. The cafe next door was delicious too. It was so neat to be in such a historic part of Lisbon!
Stayed 2 nights in Jun 2024
Verified review
10/10 Excellent
Jamie
13 May 2025
Liked: Cleanliness, room comfort, communication
We mostly communicated via email.the staff was prompt and extremely helpful. When we return to Lisbon we will stay here again!!
Stayed 2 nights in May 2025
Verified review
10/10 Excellent
Laura
7 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location with a great view. Clean and easy to access.
Wonderful stay - property was beautifully designed, maintained and kept clean. Entrance was very easy via app. Note that the property is at the top of a hill and not accessible by taxi/uber.
Stayed 2 nights in May 2025
Verified review
10/10 Excellent
Chad
28 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a beautiful property - the apartment itself is so nice and comfortable and the area it is in is beautiful as well. It’s an easy walk around all of Alfama and the neighborhoods around it. You can also walk to the actual Castle in a couple minutes. It’s awesome because you can keep an eye on the crowds going into the castle and go when there’s no line.
Stayed 4 nights in Jun 2025
Verified review
10/10 Excellent
Beth
21 Apr 2025
Liked: Cleanliness, room comfort, communication
Amazing Lisbon stay!
We traveled all over Europe with our family and this was our favorite place to stay.! Bernardo was so helpful from making sure I knew how to use the key, accommodating us when we arrived a little bit early, and being on top of every need we had, the moment we asked for anything. It was in an amazing place in Lisbon, with a little view of the water and in the middle of a bustling area that you could spend days walking around. The rooms were spacious, comfortable and kept so clean. We would definitely come back!
Stayed 3 nights in Apr 2025
Verified review
10/10 Excellent
Rak Hee
19 Sep 2024
Liked: Cleanliness, property conditions & facilities, communication
The beautiful views you get from the bed room and the living room makes the effort to climb up the hills and steep stairs perfectly worth it! Transportation to/from the flat can be a little difficult if you have heavy luggages. Prior communications with drivers is necessary.
Stayed 4 nights in Sep 2024
Verified review
8/10 Good
Arlene
11 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was exceptionally quiet, perfectly clean, and well provisioned. The quirky space was smaller than we expected, but sufficient and comfortable, and the shower was wonderful. Our main complaint was that entry to the apartment required downloading an app on my phone, which although I did before we left home, I could not test to see if it was working properly until we arrived at the property... and it was not. There we were, exhausted from travel, in a country where we did not speak the language, standing in the very narrow hallway with no cell or internet service = stressful start to a vacation.
Stayed 3 nights in May 2025
Verified review
8/10 Good
Gavin
9 Aug 2024
Liked: Cleanliness, property conditions & facilities, communication
We stayed in the first floor apartment with a large private terrace. The apartment was really lovely, modern but retaining original aspects of the building. Air conditioning was superb and there with the windows closed there was virtually no noise from outside. The kitchen was very well appointed and we cooked a few nights of our 8 night stay. There was building work going on in a neighbouring property with drilling starting at 8:00am, which made breakfast on the terrace very noisy, but that’s outside the control of the apartment owners. The reason for giving 4 stars rather than five is because although the terrace is private it is overlooked on every side so we ended up not using it very much, but that’s a small criticism of what is otherwise a wonderful apartment in a great location, run by people who reallly take care to give you a great experience.
The breakfast and coffee was superb. Simple, yet delicious yogurt with fresh fruit and granola,
The coffee and espresso were delicious!
Stayed 2 nights in Mar 2026
Verified review
10/10 Excellent
Courtney
8 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved how unique and charming the location and property was.
Stayed 2 nights in Aug 2025
Verified review
10/10 Excellent
Verified traveller
27 Aug 2025
Liked: Cleanliness, room comfort, communication
Amazing experience! Would definitely stay here again.
Stayed 2 nights in Aug 2025
Verified review
8/10 Good
Rajiv
14 Oct 2026
Liked: Cleanliness, communication
Disliked: Check-in, listing accuracy
Mixed experience – Privacy breach and misleading location
"While the physical stay was alright, there are two major things future guests should know:
Privacy Issue: We explicitly opted out of cleaning (which requires an order per their manual), yet we walked in on a girl inside our room talking on the phone with zero cleaning supplies. She panicked and ran out as soon as we confronted her. With all our valuables out, it felt very sketchy.
Misleading Location: They lied about how far the property is. It’s actually about 1 km further than stated, leading to a brutal walk up steep, cobblestone hills with heavy luggage in the intense Lisbon heat.
Unfortunately, these incidents overshadowed the positives of the stay."