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The Metro

3.0 star property
Hotel in Southport with free breakfast and restaurant

Choose dates to view prices

Photo gallery for The Metro

Exterior
Front of property – evening/night
Desk, free WiFi
Standard Double Room | Desk, free WiFi
Desk, free WiFi
Nestled in its surroundings, The Metro offers a warm welcome with continental breakfast, a cozy bar, and a delightful restaurant. Connect to WiFi, unwind on the terrace or take in the beauty of the garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi

Standard Double Room

Highlights

Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (super king or twin)

Highlights

Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
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About the area

Map
3 Portland Street, Southport, England, PR8 1LL

Getting around

  • Southport Station - 8 min walk
  • Liverpool (LPL-John Lennon) - 51 min drive

About this property

The Metro

Property highlights
You can look forward to free continental breakfast, a terrace and a garden at The Metro. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • 1 meeting room and barbecues
Room features
All guestrooms at The Metro offer comforts such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Cable channels, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Metro Hotel Southport
Metro Southport
The Metro Hotel
The Metro Southport
The Metro Hotel Southport

Frequently asked questions

Is The Metro pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Metro?

This property doesn't offer parking.

What time is check-in at The Metro?

Check-in start time: 3:00 PM; check-in end time: 10 PM.

What time is check-out at The Metro?

Checkout is at 11:00 AM.

Where is The Metro located?

Situated in Southport, this hotel is within a 10-minute walk of Southport Air Show, Model Railway Village and Southport Marine Lake. New Pleasureland and Splash World are also within 10 minutes. Southport Station is 8 minutes by foot and Birkdale Station is 19 minutes.

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The Metro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 67 reviews
Rating 8 - Good. 32 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy and the staff friendly and helpful
Stayed 5 nights in Jul 2019

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent stay.very nice staff..clean room.definately stay again
Stayed 1 night in Dec 2018

2/10 Terrible

William, Paciano

Disliked: Staff & service, property conditions & facilities, room comfort

Metro Hotel Experience

Sadly the hotel is the worst I have ever used. It was inexpensive but the facilities mirrored the price. Cheap and nasty. Bed extremely uncomfortable, sleeping on the springs the first night, with a blanket under the sheet the second night ! Our room was directly over the bar area. Disco on the first night made the room vibrate, so sleep delayed till midnight. Fortunately the second night was quieter. Shower broken and shower tray was like a bath as plumbing was defective. Told staff - nothing done. Mould in the shower grout and fitments rusty. Breakfast as basic as it could be - we had to ask for dishes and marmalade. Cereals, toast and hot beverages, with fruit juices. Cutlery Filthy. Manager unsympathetic but she has run the hotel for only a few months - maybe if she paid attention to complaints and DID something about them the place will get better reviews on n the future. On a positive note the bed linen appeared clean.
Stayed 2 nights in Oct 2018

8/10 Good

Joanna

Ok value for money

Pleasant staff and clean rooms. The only complaint would be the mattress, springs were sticking out and not very comfortable. For the price it was a nice place.
Stayed 1 night in Sep 2018

4/10 Poor

Donna

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Don’t stay in room 2 it has no windows and is small and stuffy. Breakfast was sparse
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

Great staff and location Clean and comfortable Continental breakfast is very good
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Very welcoming but room disappointing & noisy

Welcome at check in and first impressions good. However noisy during night (doors closing), could feel the springs in the mattress and hot water in shower did not work. Shame as effort had been made with decor but details let it down (bulbs out in bathroom, dirty cutlery etc)
Stayed 1 night in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel. Very clean and so friendly. Its made a great base for my mums birthday treat.
Stayed 1 night in Jun 2018

4/10 Poor

Marysia

Disliked: Room comfort

Cheap and it shows.

The location was fine and room decor good, the thing that let it down was the bed ? Cheapest of mattress well worn and wobbly bed. The drinks were cheap and all the locals drink all day and evening outside. The breakfast was free but I would not of paid if you get my meaning. Seems a shame as I’ve never left a bad review ever but if I knew who to complain to I would! staff never asked if stay was good, it’s the just enough attitude prevails.
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hotel was nice but bathroom needs some maintenance work
Stayed 1 night in May 2018

2/10 Terrible

Mikeyb21 , Frodsham, Cheshire.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Room was not on the floor we were promised. Bathroom was extremely small (room 11). With no heating at all. No mirror above vanity unit . No wardrobes, just a freestanding clothes rail with 5 plastic hangers. Breakfast was disgusting! Tray left outside door of room. 2 stale Danish pastries, two small apples. Two single packs of cereal, 1 Cornflakes, 1 Rice Crispies, (for 2 adults). Certainly not worth the money we paid.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Ensuite / shower cubicle/toilet unsuitable

Unfortunately room was above the late door, so was noisy,

8/10 Good

Allan, Greater Manchester

Liked: Cleanliness, staff & service
Very cold in the bathroom in room due to large gap around toilet outlet pipe. Room very near to guests entrance and was disturbed into the small hours with guests coming and going. Buffet breakfast very good.
Stayed 1 night in Mar 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again x
Stayed 1 night in Mar 2018

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metro - good location

Double room was a little small but warm at night. Wardrobe was the tiniest I've ever seen, and our 3-days worth of clothes were squashed up. Room was very clean and tea/coffee/water replenished daily. Staff at the hotel were extremely friendly. Breakfast was ok for me (except on the third morning when they had run out of cold boiled eggs), my husband missed his cooked breakfast though, so it would be great if this could be offered. Decor throughout the hotel/pub/dining area is tastefully done. Hotel is in a great location but no free parking (Southport let's itself down on this part - too many double yellow lines and high parking prices), so we had to park a few streets away.
Stayed 3 nights in Dec 2017

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased with our stay.

A lovely stay in a modern refurbished hotel, welcomed by Chris, a very friendly and helpful young man who showed us to our room and helped with our bags. We were in room 2, facing to the front and with a super king size bed, a really nice room, very clean though the carpet has stains on what is obviously quite a new carpet, a shame when hotels try to keep a good standard and guests don't take a bit of care. The ensuite was clean and very modern. The continental breakfast was more than adequate, tea and coffee served by a very pleasant waitress and you help yourself to the rest. Very good value and a good location with a lively bar that was quiet from around 10.30pm. We would certainly stay again when in Southport. Not suitable if you cannot do stairs as all the rooms are upstairs and there is no lift.
Stayed 3 nights in Nov 2017

8/10 Good

David, Bolton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night in Southport

We booked this hotel as we were going to watch Showaddywaddy at the Southport Theatre.We know and like Southport and as dinky were going to be involved we decided to stay over. The hotel is is excellently located for Lord St, the main shopping area and close to the park and then prom. Entering the Hotel it has a modern look and we were met by Chris who got us booked in and sorted quickly and efficiently. We had one of the smaller rims but was more than adequate for our needs. Rooms and Hotel were very clean and excellent standard. Mattress old have been a bit better. Had the full breakfast which was cooked as you waited, none of the stuff that is kept in warmers. A very good experience. We would go again and have recommended to our family and friends
Stayed 1 night in Oct 2017

8/10 Good

Natalie, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and functional

Check in was easy and we were shown to our room and shown the fire exit and how to use the late entry door. The room was clean and space was very well used. The bathroom was clean and compact, but we did wonder how larger folk would fare since the gap between the toilet nd the shower wall was rather small. Breakfast in the morning was continental and included some nice Danish pastries.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and Clean

A nice and clean hotel with a very helpful assistant manager. Unfortunately we had trouble with a lack of heating in our room.
Stayed 1 night in Sep 2017

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and great location

When we arrived we were greeted and shown to our room, the room was clean and nicely decorated, toiletries in the en suite, complementary bottled water, we were shown the fire exits and entry for the building if we were to arrrive back late. The breakfast was continental and had plenty to fill you up before heading out for the day. We had a lovely stay and would be happy to stay at The Metro if we were in the area again.
Stayed 1 night in Sep 2017

8/10 Good

G P, lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near all the shops / beach , staff friendly & hotel was clean . Night entertainment . Basic breakfast - would be better to have pots of tea / coffee per guest rather than having to ask ask for a cup refill but overall a really gud wend.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Great hotel, close to shops, restaurants and the sea front. Staff are all friendly and the rooms are lovely, even if the mattress was a little hard :) Great value for money
Stayed 1 night in Sep 2017

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good,could not fault it, the metro had an excellent bar,well kept ale,will stay again "brilliant ".
Stayed 2 nights in Aug 2017

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was located near local pubs n shops. Just went for a night to chill. If you wanted to drink at hotel excellent bar area n outside seating area. Was noisy as our room overlooked the seating area, but it didn't bother us.
Stayed 1 night in Aug 2017

8/10 Good

Mike, Rainhill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight for family wedding

Six of us stayed for a family wedding. A comfortable, clean and functional hotel. Staff were very welcoming, efficient & friendly. Well situated in central Southport, handy for all the attractions.
Stayed 2 nights in Jul 2017