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"The food was nice, the staff were friendly however the hotel itself is on the main Hereford road and the noise all night was really loud and therefore we had 2 nights of unrest and no sleep. Unfortunately this would stop us going again"

"Staff went out of their way to be helpful. Food was wonderful. Location was idyllic."

"Looking a little bit tired, but clean and quiet. Helpful staff & good value all round"

"Highly recommended. Faultless. The staff deserve a special mention as they are excellent in all respects. An example is Carol who warmly greets you at breakfast and is a joy. Both breakfast and dinner were very good and the bar and terrace area is spacious with fantastic west facing views. The hotel is spectacularly located high up above the Wye Valley with a wide panorama. Many of the bedrooms benefit from these wonderful views. A great place to stay for exploring this beautiful area."

"We had a very enjoyable stay. Ann & Baratt were great hosts. Good location for visiting Monmouth."

"Strikingly looking hotel. Unfortunately on entering reception, we were greeted with a dirty carpet, which carries on into the bar area with lots of stains. Our room was up 2 flights of stairs, which I wasn't aware of when I booked. Therefore, in this heatwave, the room was an oven. There was a desk fan - 'thank goodness'. Pleased with the room, the layout and amenities. Curtains need seeing to, useless and need blackouts! All the staff were pleasant and hard working. Did not expect a buffet...

"The best thing about this hotel is the location which is fantastic, and the staff were very nice. We stayed in the Oak Suite which is apparently the best room; it benefits from a private terrace with a pair of easy chairs to watch the river and it's occupancy go by, which is lovely. For me it definitely wasn't a four star, but a fair three star hotel. There was a temporary kitchen which also hampered them as well as the view. The room was clean and airy with a (strangely grubby!)Juliet balcony...