4/10 Poor
Francesca
Travelled with family and small children
25 Sep 2023
Disliked: Cleanliness, staff & service
The pillows stink of sweat - despite changing pillows and even rooms, this issue was consistent. Looking at other reviews online it seems others have raised this yet the hotel hasn’t changed the pillows - making the rooms feel dirty and sleeping in the beds massively unpleasant. The restaurant - as well as the pool bar - are hugely limited and very expensive eg 30 euros for tapas prawns. The food is also mediocre at best so doesn’t even earn the price tag. The hotel is was way more interested in hosting massive corporate events for large groups than the experience of the paying guests - we had to sit separately at breakfast, couldn’t get a table for dinner, couldn’t use certain parts of the hotel on certain days and had to put up with loud music in the evenings where they hosted parties. This is a beautiful hotel - but I definitely wouldn’t recommend staying there.
Francesca
Stayed 6 nights in Sep 2023