"I really wanted to enjoy my stay here. The location of the hotel is good and the outside aesthetics were nice. However my room accommodations were awful! The room was located near the highway and widows were not sound proof. Therefore I heard the noise from the highway ALL night. In addition to this, the hvac system was directly across from the bed, so you heard the LOUD sound when the system turned on and off. Between those two things I got little sleep and was exhausted.
When I complained about these conditions I was only given a minimum amount of “points” added to my rewards. What would have been a fair exchange for my unpleasant stay is if I was given at least enough points for a future free stay at any Marriott hotel that was of equal value. But I guess that would be too good to be true that I the consumer would be treated with fairness by a large corporation. "