Cranley Hotel London

3.5 star property
Hotel with a 24-hour front desk, near Kensington High Street

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Photo gallery for Cranley Hotel London

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board
View from property
View from property
View from property
View from property
The Cranley Hotel London offers a charming retreat with a daily manager's reception at no extra cost. Guests can relax in the library, unwind on the terrace, and enjoy in-room WiFi. Bike rentals and limo service make visiting nearby attractions easy.

Reviews

4.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

Penthouse

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Bathrobes
Designer toiletries
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room

Highlights

Air conditioning
Heating
TV
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Double Room (with Four Poster Bed)

Highlights

Air conditioning
Heating
TV
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
Shower/bath combination
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
TV
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
Cable channels
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

Traditional Suite

Highlights

Patio
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Bathrobes
Designer toiletries
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Heating
TV
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
10 Bina Gardens, South Kensington, London, England, SW5 0LA

What's nearby

  • Natural History Museum - 9 min walk - 0.8 km
  • Imperial College London - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Royal Albert Hall - 16 min walk - 1.4 km
  • Hyde Park - 18 min walk - 1.5 km

Getting around

  • Gloucester Road Underground Station - 6 min walk
  • West Brompton Station - 13 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • ‪Club Lounge - ‬3 min walk
  • ‪Fait Maison - ‬5 min walk
  • ‪The Stanhope Arms - ‬5 min walk
  • ‪ESQ - ‬6 min walk
  • ‪Hjem - ‬4 min walk

About this property

Cranley Hotel London

Boutique hotel near Natural History Museum
Close to Imperial College London and Victoria and Albert Museum, Cranley Hotel London provides a free daily manager's reception, a terrace and a library. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, continental breakfast (surcharge) and bike hire
  • A 24-hour front desk, concierge services and multilingual staff
  • A front desk safe, a computer station and tour/ticket information
  • Guest reviews say good things about the location
Room features
All guest rooms at Cranley Hotel London have perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Designer toiletries and hairdryers
  • TVs with cable channels
  • Heating, daily housekeeping and electrical adapters/chargers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 35 per day)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 9.95 per person
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Area rugs in public areas
  • Lift

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Each adult staying at the property must present valid photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately GBP 9.95 per person
  • Nearby parking fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cranley
Cranley Hotel
Cranley Hotel London
Cranley London
The Cranley
Cranley Hotel London
Cranley Hotel London Hotel
Cranley Hotel London London
Cranley Hotel London Hotel London

Frequently asked questions

Is Cranley Hotel London pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cranley Hotel London ?

This hotel doesn't offer parking.

What time is check-in at Cranley Hotel London ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Cranley Hotel London ?

Checkout is at noon.

Where is Cranley Hotel London located?

Located in London City Centre, this boutique hotel is within a 15-minute walk of Cromwell Road, Natural History Museum and Imperial College London. Kensington High Street and Hyde Park are also within 1 mile (2 km). Gloucester Road Underground Station is 6 minutes by foot and South Kensington Underground Station is 10 minutes.

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Reviews

Cranley Hotel London Reviews

4.8

5.0

Cleanliness

8.6

Location

5.6

Staff & service

4.2

Eco-friendliness

4.4

Property conditions & facilities
Rating 10 - Excellent. 91 out of 1001 reviews
Rating 8 - Good. 155 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 224 out of 1001 reviews
Rating 2 - Terrible. 360 out of 1001 reviews

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and lovely staff, the bed was super comfortable - certainly met all of our needs for sightseeing
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, love the decor, room facilities are really good & is located in a really nice area of London.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home
Stayed 1 night in Oct 2023

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Except for the location, this is a bad choice for visitors.
Stayed 3 nights in Oct 2023

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Very flexible staff
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some parts were worn but this is an old building,, all looked clean staff friendly breakfast limited but for the price overall good value . I would use again. Location good
Stayed 1 night in Aug 2023

6/10 Okay

adam

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bed was comfy no hot drinks in room but I only went to sleepso god enough if you're washing and sleeping
Stayed 1 night in Oct 2023

2/10 Terrible

Mechelle

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever stayed in
Stayed 1 night in Jan 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Weekend in Kensington

We really enjoyed the hotel. I agree with some reviewers comments about worn carpets and light bulbs out in the hotel. However, our room was large and comfortable, the location near the Gloucester St tube station was great, and the neighborhood was quiet. The hotel was clean and had the amenities we needed.
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness

比較古舊

整體比較舊,窗簾牆身有污漬;最滿意是歐陸早餐。可以供應牙膏牙刷、拖鞋及風筒。
Stayed 1 night in Nov 2023

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was shut when we arrived and still haven’t been given a refund
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Room comfort

Faded glory but I’d go back to stay again

A little ragged around the edges but good value and a great location. Images are accurate but perhaps taken in the 80’s!
Stayed 3 nights in Sep 2023

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Wet and dirty carpets, this hotel should not be on hotels.com - pictures looks good, but the condition of the hotel is absolutely rubbish.
Stayed 2 nights in Feb 2024

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best

Good location but the rooms are very tired. Ants in the bathroom, ripped curtains and the staff can barely speak English.
Stayed 1 night in Aug 2023

2/10 Terrible

Olaf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

This Hotel is old an a lot is damaged. The only good thing was, the bed was clean. We did not get towels and everything was dirty.
Stayed 1 night in Apr 2024

2/10 Terrible

ALFREDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor hotel en el cual me hospedado todo antiguo roto parecia una casa de horror
Stayed 2 nights in Sep 2023

2/10 Terrible

Mirella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se fosse curata sarebbe bellissima purtroppo invece è sporca e mal curata un ostello di secondo ordine con sedie macchiate moquette vecchissima poltrone logore e colazione insufficiente albergo 2 stelle
Stayed 3 nights in Dec 2023

6/10 Okay

Andrew Proud

Liked: Staff & service
Disliked: Amenities
Property needs some repairs, TV in room had no power cabl3, no remote, wallpaper was coming off in the bedroom, bathroom tap kept dripping, some draws were broken. Staff where friendly and kind. Furter the hotel is good to stay if you just need to sleep in the room.
Stayed 2 nights in Feb 2024

6/10 Okay

Beverley

Liked: Staff & service
Very quaint and comfy beds only down side no glasses or cups in room
Stayed 1 night in Sep 2023

6/10 Okay

Giles

Liked: Room comfort
Disliked: Cleanliness

Faded glory

Room was a bit tired and dirty. Window did not lock, carpet was dirty, shower head was dirty. Breakfast was extremely basic.
Stayed 2 nights in Mar 2024

2/10 Terrible

Shanmugam

Disliked: Cleanliness, staff & service, property conditions & facilities
No proper hot water Breakfast not ready till 8am Staff very unfriendly unhelpful I won’t stay there again
Stayed 1 night in Oct 2023

4/10 Poor

Gabriele

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is in a great location with large rooms, but the state of it is not good at all and the owners/managers let clients down. Personnel was polite and obliging.
Stayed 1 night in Nov 2023

2/10 Terrible

lucy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most disgusting hotel I have ever had the misfortune to stay at. THIS SHOULD BE REMOVED FROM YOUR SITE - the pictures are nothing like those displayed on the website.
Stayed 1 night in Mar 2024

6/10 Okay

Dustin-Benjamin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2023

6/10 Okay

Mona

Inte så illa som befarat, utifrån tidigare omdömen. Slitet, men ok. Bra läge i stan. Men personalen… Snudd på ohyfsad, inte serviceinriktad.
Stayed 1 night in Oct 2023