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"Great location. Fantastic room. Staff was friendly and very helpful "

"Generally good after a very slow queue for check-in (20 minutes). Friendly and attentive staff (although not quite enough of them?). Food great and cocktail bar fine. One of the main lobby lifts kept malfunctioning- nobody on had to fix it? - so there were some long waits there too (minimum 5 minutes at some times). "

"Fast check in and out. Friendly receptionist. "

"The room and the staff were excellent as was the breakfast with only some confusion about what type of fried egg was required and the subsequent time taken mean that had almost eaten half of rest before meal came. This is obviously a very minor point but it would be good to streamline the process a bit. I would both recommend and stay again in a heartbeat given the quality and location."

"Good"

"there was a gum stain on the ground of our room, our room was quite hot (the ac did not work), and the room had run out of soap before we got there. however the staff were incredibly kind, and the general vibe was good. thank you!"

"Short walks from most of the places to see."

"From checking in to checking out the following day most things were wonderful. The staff so friendly and helpful. Lovely room/bathroom and service and drinks in the 12th floor bar. The only downside was the breakfast, we had to wait absolutely ages for a coffee but the lady was very apologetic and we hadn't been told there was actually a help yourself coffee machine at the other end of the breakfast room. For the price of the breakfast we all thought it was rather substandard with not enough choices of fruit/meats/cheeses which for a hotel of this standard sadly lacked."

"Ideally located, close to Vauxhall Tube station and within walking distance to Westminster. Rooms were clean and modern, staff was pleasant."