Find hotels in Loretto, PA from 1.614.385 ₫

"Great place to stay"

"Not nice"

"We reserved a room to accommodate 3 people. At check in we were assigned to a smaller room. The clerk was helpful after we gave him suggestions on how to fix the problem. Although room appeared to be clean, the rug was grimly. Bathroom had mold in corners which had been caulked over. Hallways, main lobby and elevator all needed a good steam cleaning. The clerk was tattooed and had snagged tooth with long finger nails. Not the professional appearance one would expect assisting and greeting people."

"The rooms need to be updated. The air conditioner was very loud. We ran out of hot water while taking a shower. The lobby was beautiful as well as the ballrooms and restaurant."

"The room was clean but dated. The refrigerator did not work and neither did the jacuzzi. Overall, we only stayed one night and the accommodations were acceptable."

" Good room for the price"

"Great room, a little outdated but very clean. Enjoyed our stay and would stay again. The shower had a lot of water pressure and lots of hot water. Felt great after a long day traveling."

"The staff are extremely friendly and helpful. Undergoing renovations but they do a great job of it not impacting your stay or the appearance."

"The breakfast was good. Food was fresh and a nice selection. I got unlucky enough to have a bad room. I feel like my situation was isolated so don't let my experience stop you from staying here. My biggest complaint was the way the young man at the desk handled it. Issues arise and that is to be expected. My TV didn't work, phone didn't work, and sink didn't drain. I went down to breakfast and reported the issues to the young man at the front desk, and he simply said, "I'll notify maintenance". I went back to the room and played on my cell phone until it was time for me to leave (3 hours after breakfast). I spoke to the Lady Manager on duty on my way to my car, and told her that I sat in my room for 3 hours and Maintenance still hadn't been there. Turns out, the young man didn't do a thing! The Manager was very nice, apologized for the inconvenience and would take care of the issues with the room. It is because of the way she handled the situation that I gave the 4 stars and not 3 stars. "