2/10 - Tồi
Ricardo
Đi cùng gia đình và trẻ nhỏ
23/02/2026
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We reserve for the weekend , we checked in and paid in cash. Once in our room we saw there was a hole in the bedroom. We let the guy in the front desk know and showed him and said it’s okay it’s okay no worry. The following morning when we tried to shower there wasn’t any hot water. I went to the front desk and let them know. They told me that I had to run the water from the sink and the shower at the same time. We tried that and still there wasn’t any hot water. My family had to shower with cold water. We went to go get breakfast and when we came back a guy was at our door asking us to pay the deposit when we had paid already the night before. We asked for a refund and after 30 mins they agreed and gave us a refund for the one night. They didn’t want to make any accommodation for the hole in the wall and when we mentioned the water they said we should have let them know if though we told them twice. The people at the front desk were very rude I wouldn’t stay here. There was also horrible smell of mold. The walls had water damage.
Ricardo
Lưu trú 2 đêm vào Tháng 2, 2026
