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Clarion Pointe University/Expo

2.5 star property
Hotel with free breakfast, a quick walk to University of Louisville

Choose dates to view prices

Photo gallery for Clarion Pointe University/Expo

Room, 2 Queen Beds, Accessible, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior
Dining
Lobby
Standard Room, 1 King Bed, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

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About the area

Map
1620 Arthur Street, Louisville, KY, 40208

Getting around

  • Louisville International Airport (SDF) - 5 min drive

About this property

Clarion Pointe University/Expo

Hotel near University of Louisville
Located close to Churchill Downs and Kentucky Exposition Center, Clarion Pointe University/Expo provides free on-the-go breakfast, dry cleaning/laundry services and a business centre. Free in-room WiFi and a snack bar/deli are available to all guests.
Other perks include:
  • Swimming pool
  • Free self-parking
  • A lift, a 24-hour front desk and free newspapers
  • Smoke-free property, coffee/tea in reception and luggage storage
Room features
All 130 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Renovated entire property - February 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Expo Center
Days Inn Expo Center Hotel
Days Inn Expo Center Hotel Louisville Central University
Days Inn Louisville Central University Expo Center
Days Inn Central / University And Expo Hotel Louisville
Days Inn Louisville Central University Expo Center Hotel
Days Inn Central University Expo Center Hotel
Days Inn Central University Expo Center
Days Inn Wyndham Louisville Central Univ Expo Center Hotel
Days Inn Wyndham Central Univ Expo Center Hotel
Days Inn Wyndham Louisville Central Univ Expo Center
Days Inn Wyndham Central Univ Expo Center
Clarion Inn
Clarion Pointe
Clarion Pointe University Expo
Clarion Pointe University/Expo Hotel
Clarion Pointe University/Expo Louisville
Clarion Pointe University/Expo Hotel Louisville

Frequently asked questions

Does Clarion Pointe University/Expo have a pool?

Yes, this property has a pool.

Is Clarion Pointe University/Expo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Clarion Pointe University/Expo?

Self-parking is free at this property.

What time is check-in at Clarion Pointe University/Expo?

Check-in start time: 3 PM; check-in end time: 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Clarion Pointe University/Expo?

Checkout is at 11 AM.

Where is Clarion Pointe University/Expo located?

Located in Old Louisville, this hotel is 0.2 mi (0.3 km) from University of Louisville, and within 3 mi (5 km) of Churchill Downs and Louisville Palace. Kentucky Kingdom and Kentucky Exposition Center are also within 3 mi (5 km).

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Clarion Pointe University/Expo Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 160 reviews
Rating 8 - Good. 52 out of 160 reviews
Rating 6 - Okay. 28 out of 160 reviews
Rating 4 - Poor. 20 out of 160 reviews
Rating 2 - Terrible. 34 out of 160 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Isiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

I loved staying here, the staff was amazing and helped when i needed it. The room was very clean and comfortable. Housekeeping was simply fantastic and my time there was relaxing. I just wish if you book ahead that the hotel would tell if the pool is gonna be closed the entire time you're there, major down side. I was looking forward to the pool. There should be some you're of compensation for something like that, but overall it was great.
Stayed 3 nights in Jun 2019

2/10 Terrible

Marthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nothing like the photos. Room was not clean. Advertisement said free breakfast and there was none.
Stayed 2 nights in Sep 2022

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities

Disappointment

My fiancé and I booked this hotel room ahead of time along with the even tickets. We checked in at 3:30p, got our keys and upon our arrival to our room we found it had not been cleaned. The bed was unmade and dirty towels were on the floor. We immediately went to the office and they assigned us another room. The toilet had gnats in it, the tv didn’t work, it was out of date and unkept. The hotel had been bought out and this isn’t the name of it; It is now called Arthur Street hotel. I do not write reviews but needed to communicate this experience. We were disappointed. The room had already been paid for and most other hotels were booked.
Stayed 1 night in Sep 2022

4/10 Poor

Lester

Disliked: Cleanliness, amenities, property conditions & facilities
I was told the hotel was sold. There was no name or sign on this hotel whatsoever. How can you have a hotel with no name to let people know where you are at. The guy who checked me in was very nice and trying hard to do well by everybody, but I thought I was being punked. Stayed two days and never had anybody make a bed, leave clean towels, clean up or do anything. I'm really not that picky but this was unreal. Seemed so understaffed. I really should get a refund from this place it was so bad.
Stayed 2 nights in Sep 2022

6/10 Okay

Alice

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
We waren hier met onze dochters ivm studie dochter het is geen hotel om met kinderen heen te gaan, kamer was netjes gerenoveerd vloer vuil. Verder niet te doen voor ons was t goed we waren er echt alleen maar om te slapen eten was er niet er werd niet schoongemaakt zelf om handdoeken vragen
Stayed 5 nights in Aug 2022

2/10 Terrible

Higinio, Bremen

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Toilet was not mounted to the floor. Shower had problems needing repairs.
Stayed 2 nights in Jun 2022

6/10 Okay

Tiffany

Liked: Staff & service, property conditions & facilities, room comfort
They didn’t allow us to no pool wasn’t up. The kids were very disappointed.
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service

I was screwed over! AVOID this property

Credit where it’s due. First, the good. Room was comfy and gave a good nights’ sleep. Staff were helpful, when they were actually there. Good sized fridge too. Onto the not-so-good. We checked in at 3:45am on the 1st night after a 6hr drive from Chicago. Staff member was asleep in a back room but got us settled eventually. Our toilet got backed up on night 2. The security person plunged it for us so we tipper him $20. The next morning, it happened again and flooded the floor. Went to seek help again and there was nobody at the lobby desk. Waited 10min and had to leave a note as I was already late for work. On our return later that night, we were moved to another room. There was a very strong smell of gas somewhere near the room. Quite overpowering and far from safe imo. We had no housekeeping during the entire 5-night stay despite asking for it on two separate times. Floors were filthy. Wear your footwear inside or your feet will be black. Worst of all, after checkout I noticed Id been charged almost $200 over the price quoted by Hotels.com (!!!). On enquiring about this, I was told that Id been charged a no-show fee for the first night, and the non-discounted rate for the other 4. We DID NOT no-show! We checked in at 3:50am. Check-in closes at 6:30am which is outlined on the listing. A complaint was lodged with Choice Hotels and it’s still unresolved. They’ll take whatever they want from your credit card. Shady! Refund me the amount above what was originally quoted!
Stayed 5 nights in May 2022

4/10 Poor

Priscilla

Disliked: Amenities, property conditions & facilities
not a place to take a family
Stayed 1 night in May 2022

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Other reviews are correct. Sketchy area, old facility, room was very dirty. Odd characters hanging around. We were there for the derby so the hotel was full with lots of regular people around so we felt safe. Otherwise would not stay here again.
Stayed 5 nights in May 2022

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good relation price benefit.
Stayed 4 nights in May 2022

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was sceptical at first but it turned out to be fairly nice. The rooms are small but cozy. The beds were absolutely comfortable. Water pressure was great.
Stayed 2 nights in May 2022

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never in my life have I had such a bad experience. We didn’t have a functioning toilet for 2 days and nights. The staff was rude (dripping toilet water around the entire room off a plunger). The manager was non-existent and still hasn’t returned our calls. Other people had boot prints on their sheets. Another group had a similar toilet problem. It’s a run down motel that knows they can charge whatever they want during the Derby and take advantage of people. I would rather sleep in a car than ever return here.
Stayed 3 nights in May 2022

2/10 Terrible

Alison

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was so gross and hadn’t been cleaned for a while you could tell. Floors made your feet black, no bathroom door, food still in the microwave, nothing was plugged in (lamps, tv, phone, etc). Bath tub had a bunch of dead bugs in it. Nightmare of a hotel stay!!!
Stayed 4 nights in May 2022

8/10 Good

Coreen

Liked: Cleanliness, staff & service, amenities
The staff was amazing very friendly. The property was getting upgrades but was not complete. I would gladly go back.
Stayed 3 nights in May 2022

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
This hotel suited our needs for the kentucky derby, i would stay there again.
Stayed 2 nights in May 2022

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the free way, no room insulation, no hot water evening/morning, half the electrical outlets did not work, half of the lighting, phone did not work, tv did not work, hole in the wall looking into studs, 30-45 minutes each time for check-in/check-out.
Stayed 1 night in May 2022

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WHOAT

The place should be condemned Do not stay here Not kidding Pictures do not do justice to the filth
Stayed 2 nights in May 2022

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction. Construction dust room dirty. Towels were hard. Absolutely no room service from maid. Called was told no. No help. No fire alarm. Maintenance did put one in. No soap or extra towels had to use the same one. No coffee pot, no iron, no hairdryer, no trash can and microwave not plugged in. Room smelled of mold. Painted the day before. Very messy. The elevator had water all over the floor. Dangerous. Propane and pot smelled in hallway. $408 a night was absurd. Every single guest complained. I tipped maid $20 to clean our room. She never showed. Front desk evening clerk was rude and of no help.
Stayed 3 nights in May 2022

4/10 Poor

Gardner

Disliked: Cleanliness, property conditions & facilities
Was very unhappy w. this hotel. The toilet was not bolted down (rocked back and forth), not clean, loud parties in the hallways until 2 AM and the last night I had no hot water.
Stayed 3 nights in May 2022

2/10 Terrible

Rebecca

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly but other than that worst stay ever! Only stayed in the room 45mins before we checked out and drove to find a new hotel. Blood on the lamp shade, hair everywhere, holes in the wall and large group of drunk men hanging out around cars in parking lot. Do not stay here, not safe!
Stayed 3 nights in May 2022

2/10 Terrible

Denise

Disliked: Cleanliness, property conditions & facilities
Tv did not work the first dat. Our room flooded when we took a shower and they initially said the could not move us. Manager would not speak with me
Stayed 2 nights in May 2022

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were accommodating; however, the facilities need repairs. For two days, there was no hot water.
Stayed 2 nights in Apr 2022

4/10 Poor

jeanett

Liked: Staff & service
Disliked: Cleanliness
The outside area was very littered and the garbage overflowed. The corners of the room on the floor -especially in the bathrooms - were dusty. They ran out of bagged breakfast at 9 am and did not offer an alternative. The staff was very apologetic and friendly about it all.
Stayed 2 nights in Apr 2022

2/10 Terrible

Brittany

Stayed 2 nights in Apr 2022