Search Hotels Near Lourdes Grotto, Baguio

"Rooms/apartment was clean, the staff were courteous and helpful and the location was very convenient (next or close to several dining spots and a 24-hr convenient store). I did not notice that the place does not have air-conditioning when I booked it, not needed at that time but I was wondering when it's summer time. Also, on the first and second nights, noise or chatter of neighbors can be heard until wee hours of the night."

"Clean room Friendly and helpful staff Close to Burnham , SM City Baguio , and more ! Abacus Restaurant inside offers great delicious dishes. Close to more affordable restaurants. Close to Lourdes Catholic Church We can walk to these areas leisurely. Close to stores and laundry. We stayed here for a long time. We will recommend this to anyone. We love it! "

"The staff were awesome"

"There is no towel to wipe the sink and no towel for the floor in the bathroom. Shampoo is in a sachet pack. The location is good though, very close to Burnham park."

"Bed was firm, nice breakfast buffet, staff was courteous. Wifi didn't stay connected (had to resign in) and laptop would not connect due to security issues. "

"True/Facts: Our Room on the second floor does not have a working phone. It looked like a props/toy phone only. Very difficult for someone who is physically challenged with underlying conditions because if you need serv you have to walk down the stairs to go to front lobby. Management was informed but the service request was dismissed as unimportant. NO PETS policy but their own pets (cat/dog) roam around the property, even in their Cafe (Eagle's Nest) Alfresco where renters/transients eat our breakfast plate and food. The cat jumped from one table to the next. Staff disregarded whether their customers have allergic reactions without safety health precautions being considered. Got sick thereafter. No Eating in the room or you will be charged. Not disclosed in their website advertising. Every stain or spill, you will be charged. Might as well clean all the bedroom and bathroom yourself. In fairness, the supervisor helped on the first night with the Internet Connection problem. GRAB (similar to Uber Ride) was difficult to avail due to hotel location. Thus, stay there only if you have a vehicle yourself or wait 1-2 hours with luck. WE decided to check out a day earlier due to the many sad and inconveniences we experienced. We filed a grievance with the hotel supervisor and requested a refund for the remaining day. He said we have to go through Expedia to get it."

"Though not too close to shops, we had a Clean room, friendly and helpful staff. You need to take a Grab ride or taxi to go to The city shops. Especially close to Our Lady of Grace Catholic Church. "