"Town - lovely, hotel - lovely, room - lovely. General communication - poor.
On arrival, there was confusion as to whether we had booked breakfast (even though "free breakfast" is shown on Expedia website.) I deferred to the hotel and agreed that maybe we hadn't since no specific mention on my booking. Well, we had a welcome drink confirmed anyway. No, apparently they don't do this anymore. Nothing offered in return, just hard luck. Later that evening my husband went to turn on the kettle that the hotel had provided in our room and immediately all the electricity went off. He went to inform the hotel and was made to feel that it had to be his fault that this had happened. Three times he told them that he had merely turned on their kettle, nothing else, but each time was questioned further - could it have been something else he did?
The next morning we went out for breakfast in a nearby cafe. On checking out we were asked if we had eaten breakfast at the hotel. I confirmed that we had gone elsewhere because we understood that it wasn't included. I was told that the hotel had realised the night before that it was indeed included - it would have been helpful if we had been told at that time. We were offered the chance to have it, but by then it was too late. We were also offered the chance to take some food away with us, but, again, we had to rush and were only able to take 2 croissants. This was, at least, appreciated.
Lovely place, but poor customer service."
Yes, there are holiday rentals close to the most popular sights in Lovča, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Lovča?
While you're exploring the area, Banska Stiavnica Botanical Garden and Borova Hora Arboretum are a couple of picturesque spots to get outside and enjoy nature. In the wider area, you’ll find Salamandra Resort and The Church of the Assumption of the Virgin Mary.
What’s a holiday rental in Lovča like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Lovča. Holiday rentals provide amenities like WiFi and washers and dryers so you'll have a home away from home. If you're concerned about a clean environment, holiday rentals can provide a sense of seclusion away from shared hotel lifts and bustling concierge desks while still allowing you the experience of travel. You'll also get more space in a holiday rental than in a hotel, which makes a holiday rental a great choice for small groups.
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