"The staff don’t care at all . They gave us a room which was unkept , it had no fridge , microwave or Tv inside . The lady at the reception was so unprofessional. They served us breakfast at noon . My general experience was extremely bad"
"I am Muzungo and my bride Ugandan. We spent our honeymoon here while enjoying Jinja’s attractions. We found the place to be nice by Uganda standards and after sorting out a few things with the very helpful staff our stay was very nice. They have amazing water pressure and depending on the room you get, amazing showers. I found the staff to be very helpful and the restaurant kept me and my wife well fed with very good food. They even accommodated my wife’s taste for mostly local foods which their menu doesn’t really offer. It was quiet and taken care off and very peaceful. The location is actually very good for getting to the different adventure activity companies located by Victoria Lake and the Nile River. I would stay there again as my wife and I felt like we made friends with the staff."
"The staff, particularly the hotel manager were of the lowest sort of honorable character. Moreover, nothing worked in the presidential suite, even lacking hot water for showers. I stayed there many days because I had pre-booked the room, however I wish I had never stayed even one night."
"We booked two rooms. We had a total of five people. Each room indicates that it sleeps four people—ample space. I talked with the manager since the system wasn’t allowing me to specify the number of people. I asked if it would be a problem that we had five people. He said no. When we arrived, he indicated that we needed to pay an extra $"
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