Khách sạn L'ugolino

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"Clean fresh rooms. Good AC."

"Perfetto, unico appunto aria condizionata nei locali troppi bassa per periodo estivo."

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"The hotel is beautiful and the staff was very friendly. My room was not as clean as expected."

"Clean and close to the airport"

"Loved this hotel! Room was wonderful with great AC! Staff were very friendly!"

"I stayed here for 5 days and I didn’t have adequate AC or hot water the entire time I stayed! There were also ants in my room when I first arrived!!"

"Arriving at this villa was breathtaking. The immaculate gardens and beautiful structure gave a Tuscan villa feel while still being close enough by bus to the city centre. We booked a family room for 2 adults and 3 kids which was larger than expected and very comfortable, especially the bed. It had a big balcony where we could see the gardens and sunset which created a great memory. The only issue was that we couldn't easily keep the doors open to each room to allow the kids in and out as they...

"A"

"Convenient for local site seeing. Parking extra and construction on streets made it difficult to get to hotel."

"Staff was amazing.The bartender dam was fantastic.We had a fantastic time.Great location, easy to walk to everything.. Breakfast was amazing as well"

"The room was a little smaller than I expected, but overall, everything was great. Nice huge bed. Very clean room and bathroom. And wonderful breakfast. The garage was a huge plus!!"

"Hyggelig personale, rent og ryddig. Aircondition"

"The staff was very helpful in making ADA accommodations. The rooms were very clean, modern, and like new!!! Additionally, the staff was super helpful in assisting with taxi service for our group!!! Breakfast was very good as well! Would stay again!!!"

"This hotel is very close to train station and very convenient to walk to tourist attractions. Breakfast was good but can be improved with refilling the dishes when empty. Staff was friendly."

"Laid back, luxurious feel to this hotel, gorgeous pool area, in tranquil grounds with birdsong, scent of flowers, and unassuming, carefully attentive staff. Delicious unhurried buffet breakfast. 15 minutes by minibus into central Florence. Best of both worlds. We spent 4 nights here."

"Das Personal war sehr höflich und hilfsbereit. Die Qualität des Frühstücks würde ich als durchschnittlich bezeichnen und die Auswahl als ausreichend, aber es gibt Besseres. Punktuell könnten die Zimmer etwas Renovierung vertragen, z.B. bei den bröckelnden Fliesen im Badezimmer. Aber das sind Kleinigkeiten; im Großen und Ganzen habe ich mich hier wohlgefühlt, weil man gut abschalten konnte. Das Hotel liegt nicht in einem der touristischen Viertel, sondern angenehm ruhig auf der anderen Seite des...

"Perfect location, all staff members are lovely, very spacious rooms in a gorgeous old building, highly recommend!"

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"