"The stuff was amazing.(Visto) I booked this stay for a special and very dear to me person celebrating her birthday. I booked a room hope they would give them two beds but we’re only give one. I asked I could move them was told I would have to pay for the room they were in and the one they transfer them too. I advised it okay move them tomorrow to the family room and was charged an additional amount which was showing different on my end. I paid it did not hesitate. My mom is elderly and offered to pay all her bills was told no they won’t be able to bill me for that, so I sent her cash. Today I get an email saying pay her balance for her meals, I asked rheum what changed now and before when I asked you guys to bill me. ( feeling confused) I have stayed there before and was hoping for a good experience for her. Talking about the massage she got, tell me when customer get a massage do you only do the back and not the whole body? I actually regret booking the spa there. I thought it was a great idea but an epic fail. It’s a nice location and things can be done better. I wanted her day to be special."
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