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"THE WHOLE FACILITY EQUIRES AN UPGRADE. BUILDING CONSTRUCTION IS OF POOR QUALITY. A RE-THINK NEEDS TO BE DONE ON THE ARRANGEMENT OF THE INTERNAL OF YOUR BATHROOMS . YOU HAVE A FANTASTIC STAFF. I WOULD RECOMMEND ZANDILE FOR MANAGEMENT TRAINING. SHE WILL MAKE AN EXCELLENT MANAGER AT ONE OF YOUR RESORTS. BOTH YOUR RECEPTION STAFF HAVE GREAT DECISION MAKING SKILLS. USE IT TO YOUR ADVANTAGE."