Clarion Pointe on the lake Clarksville-South Hill West
4/10 Poor
"First impression was the parking lot; it is rough and very uneven. We arrived at dark and there was one other person waiting to check in at the time, but no one was at the desk. She called the hotel several times with no answer and then someone finally came out to help us. I used a 3rd party site to book. The person said we had to out a card on file for incidentals, it was $100 and just a hold not a charge. We checked out before 6am the next day and left. We literally only slept, didn’t use a bath towel or anything. On Monday morning we were charged $100. We called and said we’d be refunded. By. Wednesday we still didn’t see the refund and were told that the person who charged it was not supporting be doing that (happened to others to) and that he was no longer with them. We finally received the refund on Friday, a week after we checked in. We now know why the hotel across the street was full and this one was not. We won’t be back! "
"this is an ok hotel, but the reason for the low rating is that when I walked into the lobby to check in it was just like I had entered the set of a Cheech and Chong movie. the smell of p*t would knock you down it was so overwhelming. I got a buzz waiting to check in. I could smell it all the way down the hallway and around 2 corners to our room, but fortunately not in the room. I don't know who is running this hotel, but that is just unacceptable."
"The breakfast was well below the level of inexpensive local hotels. Breakfast staff was slow paced and unmotivated. We expected more on this part.
TV in room wouldn't turn on.
The place was beautiful and we loved the history. Met nice people. "
"All the staff that we encountered were wonderfully pleasant and professional. Maxine that prepared the breakfast daily (scramble eggs, omelet etc.) made some great tasting food.
Would definitely recommend anyone to stay here.
"
"The property was under construction. Our room smelled of paint, but the room was very clean and comfortable otherwise. We had a great night sleep and the bathroom had been updated which was a nice surprise. Only stayed one night - would stay there again, but request a quiet room. "
Explore the great outdoors at Bluestone Wildlife Management Area, a lovely green space in Clarksville. While you're in the area, stroll along the lakeside.
What's the area like around MacCallum More Museum and Gardens?
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