Search Hotels Near Magic World Aquapark, Ixtapa

"I always stay in Hotel Emporio on my visits to Ixtapa. However, during each of my 3 visits so far in 2026, they have been doing some kind of remodeling, painting or some other inconvenient activity that it bothersome to some or many guests. Aside from that, upon each visit I find out that one of my favorite employees is no longer with the hotel and this is disappointing. However, I always receive great service from the positive and friendly employees and I always enjoy my stay at the hotel. I love the location which is close to much shopping, bicycle rental and convenience stores. The combi and taxi transportation is easily accessed her, also. The weather on this visit was rather hot and humid and Google described many days as ¨excessive heat advisory¨. Hotel room airconditioning worked fantastic! I would like to give a special shout out to the following employees who excelled during my week long stay. Ángeles and Yeraldi were stellar at the Arrecife restaurant. Brisa was magnificent with her sandwiches and ice cream at the Deli. Georgina was pleasant and helpful at reception and Julián was superb as bellboy at the entrance. Of course, Rosa on the entertainment or animation staff was her regular enthusiastic and welcoming self spinning the hit music and guiding the many activities. I plan to return at the end of the year when the heat and humidity subside to a more seasonably comfortable level."

"Free upgrade to ocean view was great. Not much communication in English. Missed a lobster lunch. And missed the À la Carte Mexican dinner. "

"Great place"

"Beautiful location. A little long in the tooth"

"Everything was great Staff was very friendly and helpful Rooms were nice and clean Pool was wonderful Didn’t eat at the restaurant The wifi in my room could have been better"

"Very nice and very nice place to relax "

"Clean room "

"I loved the ocean view from my room. "

"Staff support is lacking. The room description was not correct. I waited an hour to discuss that the room.had no mini fridge , coffee maker and microwave. I had to insist that i booked a room.with these listed items. Finally after showing the listing of the hotel 3 times to the manager he moved me to a superior room next to a Night Club. He said it was closed and very quiet. At 10pm i lived in hell until 4am The next day i asked to move rooms and i needed a fridge. The manager refused. The area is not clean. The Hotel only deserves 2 stars "