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Hilton Malabo

4.5 star property

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Photo gallery for Hilton Malabo

Exterior
Pool
Exterior
Room, 1 King Bed, Non Smoking
Reception

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Free airport shuttle
  • Bar
  • Pool
  • Breakfast available
  • Air conditioning

Room options

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About the area

Map
Carretera Del Aeropuerto Km 7, Malabo

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Free valet parking on site
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair-accessible parking

More

  • 4 floors
  • Ballroom
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Payment types at the property

Important information

Property is also known as

Hilton Malabo Hotel
Hilton Malabo Hotel
Hilton Malabo Malabo
Hilton Malabo Hotel Malabo

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Hilton Malabo Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

6.0/10

Cleanliness

5.0/10

Staff & service

10/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Try another hotel if you want value.

AC would not go below 23 deg, rooms are extremely tiered, stains on all the carpets in the hall ways as well. Service in the restaurant is zero, they would be better to just have a free table so you can clear away your own plates; even though they have more than sufficient staff on duty, all that they seem to be interested in is chatting and interacting with their smart phones. Food is mostly good. Fire extinguishers are all over-pressured and thus non-functional. Always check you bank statement after your stay for additional charges that you have already paid for !
Stayed 3 nights in Jul 2019

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not even if it were the last place available !

The issues start from when you walk through the door. 1) Front of house can't find reservation, they are as miserable as can be. 2) Assigned room #303, AC inlet vent left hanging open. 3) AC control panel on wall covered in paint - non functional. 4) Safe broken - inserted new safe and now no hanging space in cupboard. 5) Drawers in cupboard broken and no frontage. 6) Bureau badly scratched/damaged. 7) Drain in shower blocked - pulled cover to reveal several years of hair/etc. build-up. 8) Mould on ceiling on shower and bathroom. 9) Toilet seat hanging off with workman's rags left. 10) Had to ask for soap. 11) Fire extinguisher out side of room over pressured. Comfortable bed. All above issues backed-up with photos, please peruse.
Stayed 5 nights in May 2019

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only stay if it's your only option on the island

They could not find the booking. I was given a standard room instead of the executive room with lounge access which has never existed in this hot.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well with this hotel, good property and service
Stayed 4 nights in May 2019

4/10 Poor

Wilgon Berthold

Liked: Cleanliness
Disliked: Staff & service

Des choses à améliorer

J’ai réservé une navette de l’hôtel qui n’est jamais arrivé et nous avons eu une panne internet pendant plus de douze heures à l’hôtel, ce qui a perturbé ma mission.
Stayed 4 nights in Feb 2019

6/10 Okay

Mitja

Meiden, wenn Sie Internet brauchen!

Achtung: Wer Zugang zu Internet & social Networks braucht, sollte dieses Hotel unbedingt meiden! Social networks wegen Zensur gesperrt, Internet extrem langsam. Lieber eins der Sofitels buchen, dort funktioniert es. Personal sehr demotiviert und langsam, Zimmer alt und abgenutzt, Duschgels im Bad waren gebraucht und halb leer. Positiv: Nähe zum Airport und kosyenloser Shuttle ins Stadtzentrum.
Stayed 1 night in Jan 2019

2/10 Terrible

JONGHYUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
와이파이 접속이 형편없습니다. 4성급의 인터넷 속도가 너무도 느려서 업무를 보는데 아주 지장을 초래하였습니다. 식사도 형편없고 힐튼이라는 이름이 무색할정도로 수준 낮았습니다. 또한 한두명의 직원을 제외하고는 불친절하였습니다.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Wonderful staff and location
Stayed 3 nights in Nov 2018

10/10 Excellent

Leifur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort