Search Hotels Near Maple Berry Park, Greencastle

"Upon check-in the pungent aroma of bleach caused immediate breathing issues for me due to having asthma. The room was clean but stayed damp. The carpet was damp and sticky all over and all of our towels stayed slightly damp. I couldn’t use the pool or hot tub due to the overwhelming vapors of chlorine. Also small children under 8 years old and toddlers packed the hot tub. The second and third night room 105 were obnoxiously loud, running in and out of their room slamming doors, knocking on the exit door right next to our room. When my husband went to the front desk he was told that family suffered a recent loss and they were trying to be lenient. Our daughter is medically fragile, in a wheelchair, tube fed, and has multiple seizures every single day. One thing that exacerbates the seizures is lack of rest! I’m sorry for their loss, but I’ve suffered the loss of loved ones and needed a hotel and didn’t feel entitled to run a muck and be rude to those trying to sleep. At one point it literally sounded like someone was being tossed around or possibly abused. The manager knocked on their door but they refused to open. We were informed upon checkout that they were not being allowed to stay another night. A lot of good that did for us! After their first night of chaos they shouldn’t have been allowed a second night of nonsense. We left for our 6 hour drive home completely exhausted. This will affects our decision on where to stay when we return in the future."

"The breakfast was better than a lot of free hotel breakfast and for the most part, the staff was friendly. The common areas were clean enough but our room left a bit to be desired. For example, you could see handprints in the dust above the lamp. The main issue that we had is that our room didn't get cleaned the entire 6 days that we stayed. The 3rd night, we went to the desk for clean towels. On the 5th morning we stoped by the desk on our way out to inquire why our room had not been cleaned all week. We were told that rooms are done twice weekly unless otherwise requested. We pointed out that both trash cans were full, we had a pile of dirty towels and were almost out of toilet paper. There were multiple people at the desk. They were all unapologetic but stated that our room would be done today. When we returned, one staff member stopped us and said that our room had been taken care of. When we got upstairs, we found our room almost exactly how we left it. Literally the ONLY thing that had been done is that the trash had been emptied. No clean towels, no more toilet paper, no beds changed or even just made. We were disappointed to say the least. If you're only staying a day or two, or are ok with no service, this place is ok for the price. "

"Breakfast was traditional continental breakfast. Concierge was very polite no matter who it was. "

"The blinds in the room were broken Not enough light, needed another lamp or ceiling light Breakfast was average, waffles, eggs, bacon, potatoes. Potatoes were cold, bacon was paper thin. Cleanliness was ok. Carpet was dirty in the room, shelf in the bathroom was sticky, hair in the towels."

"Good location, clean room."

"Nice hotel"

"Pool"

"yes "

"Very clean hotel with friendly staff"