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Atlas Medina & Spa

5.0 star property
Luxury Marrakech hotel in Hivernage with 2 restaurants

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The Atlas Medina & Spa captures Marrakech's magical atmosphere where tranquility meets luxury. Guests can book facials or aromatherapy treatments at the spa, cool off in either of two swimming pools, and dine with garden views at two different restaurants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Hot tub
  • Bar
  • Room service
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

View from room

Standard Double Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, desk, blackout curtains, soundproofing

Standard Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Designer toiletries
Bathrobes
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room, Pool View

In-room safe, desk, blackout curtains, soundproofing

Single Room, Pool View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for 2 Chambres adjacente

2 Chambres adjacente | In-room safe, desk, blackout curtains, soundproofing

2 Chambres adjacente

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout curtains, soundproofing

Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
HDTV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

View from room

Standard Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Avenue Hassan 1er, Marrakech, 40000

Getting around

  • Marrakech Central Station - 13 min walk
  • Marrakech (RAK-Menara) - 12 min drive

About this property

Atlas Medina & Spa

Luxury hotel near Avenue Mohamed VI
Located close to Marrakech Plaza, Atlas Medina & Spa provides a poolside bar, a terrace and a coffee shop/cafe. Indulge in a body scrub, a facial and a body wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and garden views. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self-parking
  • Express check-out, express check-in and a gift shop
  • Free newspapers, meeting rooms and a computer station
Room features
All 235 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Childcare services and cots/infant beds
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch TVs with satellite channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Jacaranda
  • Tataoui

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2003
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 7 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 18 August 2022 to 17 August 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for MAD 300.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MAD 30 per night
  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Atlas Medina
Atlas Medina Hotel
Atlas Medina Hotel Marrakech
Atlas Medina Marrakech
Atlas Medina And Spa
Medina Spa Marrakech
Atlas Medina & Spa Hotel
Atlas Medina & Spa Marrakech
Atlas Medina & Spa Hotel Marrakech

Frequently asked questions

Does Atlas Medina & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Atlas Medina & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Atlas Medina & Spa?

Self-parking is free at this property.

What time is check-in at Atlas Medina & Spa?

Check-in start time: noon; check-in end time: 7 PM.

What time is check-out at Atlas Medina & Spa?

Checkout is at noon.

Where is Atlas Medina & Spa located?

Located in Hivernage, this luxury hotel is within a 5-minute walk of Palais des Congrès and Avenue Mohamed VI. Jemaa el-Fnaa and Majorelle Garden are also within 3 miles (5 km). Marrakech Central Station is 13 minutes by foot.

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Reviews

Atlas Medina & Spa Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

7.6

Staff & service

7.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 106 out of 363 reviews
Rating 8 - Good. 153 out of 363 reviews
Rating 6 - Okay. 51 out of 363 reviews
Rating 4 - Poor. 34 out of 363 reviews
Rating 2 - Terrible. 19 out of 363 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and comfortable. Friendly and professional staff.
Stayed 1 night in May 2022

2/10 Terrible

Eddie

Disliked: Staff & service, amenities, property conditions & facilities
I have pictures to illustrate the very bad condition of this property. Upon check out i was told that the prpery will be closed for renovation as of that day. I proceeded to ask for a refund to all or some of money i paid them. They were too unhelpful.
Stayed 1 night in Jun 2022

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel très bien placé dans le quartier résidentiel. Chambres spacieuses, personnel très agréable. Je recommande ! Des travaux de rénovation vont être faits donc ce sera encore mieux.
Stayed 3 nights in Jun 2022

4/10 Poor

Elodie

Disliked: Cleanliness, amenities, property conditions & facilities
L’état des chambres est décevant, vieille moquette, vieux mobilier, literie affaissée, la douche fuit et les carreaux de mosaïque sont décollés J’ai demandé à 3 reprises de changer de chambre à chaque fois ont me demander de repasser plus tard … sans aucune réussite
Stayed 5 nights in May 2022

4/10 Poor

Hassan

Disliked: Amenities, property conditions & facilities
Gammelt og slitt
Stayed 1 night in May 2022

2/10 Terrible

abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel ne mérite pas c'est étoiles Pas de parking Chambre salle Manque dès équipements dans les chambres Le coffre ne fonctionné pas On revient plus dans cette établissement
Stayed 3 nights in May 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service
If you have US standards of a sparkling new property, with everything perfectly pristine, you'll be disappointed. This 20 year old property is a bit worn, but still very clean! There were annoyances, like being checked into a dirty room, the room service card not in the room (and with a limited menu), needing to pay for room service with cash, the gift shop not being open to buy water....but staff were professional and handled business. Don't go expecting a US experience where staff jump to attention and anticipate your needs! Staff were friendly and warm, and did their job. Breakfast buffet was solid, with much variety, promptly refilled, and a good mix of traditional fare with things like omlets. Staff spoke English and were helpful. Downsides: in a tourist hotel zone around 30 minute walk from the downtown markets. Convenient to the train station. Massive Carrefour supermarket 20 min walk, corner store maybe 10 minute walk away. Reasonable value for money, given the ridiculous prices for hotel rooms in the market area. Likely would stay again.
Stayed 2 nights in May 2022

4/10 Poor

boucif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout s'est très mal passé. A l'arrivée, salle de bain pas propre, coffre défectueux donc changé 1 premiere fois. Lendemain, idem avec ordi dedans et j'ai loupé ma réunion de travail. Je rentre le soir, qqun a laissé ma chambre ouverte et le pompon, la prise a disjoncté et brulé mon téléphone. Il est HS avec toutes mes photos perso et pro. Et bien évidemment la reception m'a dit que ce n'était pas de leur fait. Franchement tres tres deçue
Stayed 2 nights in May 2022

4/10 Poor

Mortadha

Hotel vieillisant
Stayed 2 nights in May 2022

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
253 rooms and 13 parking spots. Do the math. They have an onsite parking lot that they refuse to open. Reception is slow and unfriendly. Car staff is mostly rude, except for 1 staff member who was actually helpful. Restaurant staff also unfriendly. Property is in need of updates and is heavily showing eear and tear. Room contained many items from precious guests.
Stayed 2 nights in May 2022

4/10 Poor

osama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

In stoppable decline

I have been to this hotel several times over the years since it opened, I have noticed a continuous decline, this was probably my last time
Stayed 1 night in May 2022

8/10 Good

Laurent

Liked: Staff & service, amenities, property conditions & facilities
Personnel très gentil, j’en connais certain depuis très longtemps, c’est un hôtel qui était magnifique il y a 15 ans mais qui aurait besoin d’un coup de frais. Mais qu’ils gardent le principal d’abord, leur personnel qui est attaché à l’hôtel et le reste est moins important.
Stayed 3 nights in May 2022

2/10 Terrible

Amine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre et la piscine étaient sales, le coffre fort (indispensable) ne fonctionnait pas, le staff (à part la préposée à la fin) catastrophique, menteurs et arnaqueurs etc. À ÉVITER À TOUT PRIX.
Stayed 2 nights in May 2022

8/10 Good

Maria Angelica

Liked: Cleanliness, staff & service
The aircon wasn’t that good and food is expensive but area is quite nice
Stayed 1 night in May 2022

8/10 Good

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Pas mal
Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, hotel grande, habitaciones muy bien, decoración un poco vieja pero bien, desayuno escaso, wifi muy bien, cercano a la Medina y al centro comercial, habitación muy amplia
Stayed 1 night in Feb 2022

8/10 Good

Yanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le sejour et bien passe
Stayed 1 night in Nov 2021

10/10 Excellent

Brahim El

Liked: Cleanliness, staff & service, property conditions & facilities
Nu alweer voor 2e keer in dit Hotel geboekt. Fijne verblijf en vriendelijke personeel. Eerste kamer deed de tv het niet maar kreeg gelukkige een betere kamer uitzicht op zwembad😉 Ontbijt was goed alleen vind het fijn om toch met een ochtend wandeling in Ménara mall te ontbijten.
Stayed 2 nights in Nov 2021

10/10 Excellent

Fatima

Liked: Staff & service, amenities
Bonjour, nous avons adoré notre séjour dans cette établissement le personnel était très agréable, l’accueille aussi, juste dans la chambre, ça se sent la cigarette alors qu’on a choisi une chambre non fumeur,
Stayed 3 nights in Oct 2021

10/10 Excellent

Greta A, ARLINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel. Comfortable beds and spacious rooms. Accomdating staff. Great experince.
Stayed 1 night in Oct 2021

8/10 Good

karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tout parfait

hotel bien tenu et propre. Sa situation en ville est ideale
Stayed 1 night in Aug 2021

10/10 Excellent

Abderrahmane, Casablanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good stuff is nice only walcome drink was missed in the room on my arrival but OK good luck
Stayed 1 night in Feb 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool area

Very pleased with our stay. Fabulous pool area. Large comfortable room with large balcony
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff were very pleasant and helpful. Services good, location perfect. The hotel is clean but can be updated. My main concern was the aromatic smell as I found it too overwhelming for my senses. (I understand this is cultural and I am sensitive to strong smells as it gives me headaches; so take review with awareness). Overall my stay was pleasant and safe.
Stayed 7 nights in Feb 2020

2/10 Terrible

Daniel, arra

Disliked: Staff & service, amenities
Mauvais accueil Pas de serviette dans la salle de bain Le tel de de la chambre ne fonctionne pas Service de chambre inexistant A éviter
Stayed 1 night in Nov 2019