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"As usual. The fridge is not cold at all. Had been giving the same feedback many times but don’t think hotel management will do anything about it. Window cover with dusts. WiFi is not working on the last day 6/May/26. Amenities is good with shopping, cinema and many eateries "

"Hotel is excellent. Location is great and near to CIQ and shopping and good food. I enjoyed my stay."

"We really enjoyed our stayed here at Sheraton JB. All the staffs services were excellent. We had a twin bedrooms and King bedroom adjourned together. The rooms are spacious and the beds are comfortable. We also had the buffet breakfast for both days. Just a little suggestion on the Nasi lemak rice can have some improvement."

"The rooms are clean & huge. Everything was set up well. The location was great too."

"Rooms were clean and tidy. Breadfast provided great variety. "

"Lousy breakfast; No one topped up food; Not enough seats; No one to clean tables for next person to sit!"

"Generally, all that could be done well was done well. No complaints"

"The room is clean and spacious. The washing machine is easy to use too. Thumbs up! 👍👍"

"Breakfast was good and Staff was friendly"