"They have a kiosk that you use to check in. It takes longer than normal check-ins. Housekeeping came knocking on the door at 9 even though we got the room for 2 nights. Ran out of toilet paper went down to the desk and the guy on the kiosk said that nobody was there until 7am got us to get more toilet paper. I like this hotel but this new kiosk system and having nobody there incase you need something or something goes wrong with your room is complete insane someone should be on site 24/7. Oh and no more hot tub either"
"When I got to the location, it came out that my reservation was for the wrong day, but before we even figured that out, the night staff could not get on the computer without calling and getting help he could not figure out how to use his own system he had to have somebody over the phone talking him through how to use it and then when it came out that it was the wrong day due to an issue with a third-party app. I asked if we could change it because it was past midnight to the current day and we stay that night. He would not do it. He refused to let me do it that way because it was past the night, which the app was willing to let me switch it to the 15th and let me stay there, but he was not, and then they would refuse to give me back my money. He sided the app and he could not give the money back because of the app. The app said that they had to go to the owner and the owner had to decide. He said he was the owner. The owner said it was the app fault we could not get our money back. The app said it was his fault. Worst experience I’ve ever had at a hotel would not recommend anybody else. Staff is terrible and management is terrible."
You can spend time exploring the galleries in Traer Salt and Pepper Shaker Gallery during your trip to Traer. Discover the area's museums and monuments.
What's the area like around Matchstick Marvels Museum?
Matchstick Marvels Museum is located in Gladbrook. When you want to settle in and find a place to stay, take a look at some of the hotels and other accommodation options that Expedia offers in the area.
If I need to cancel the hotel reservation for my stay near Matchstick Marvels Museum, will I receive a refund?
Yes! The majority of room reservations are fully refundable provided that you cancel before the hotel's cancellation deadline, which is often 24 or 48 hours before your arrival date. If you booked a non-refundable reservation, you might be able to cancel it and be given a refund within 24 hours of booking. Put your dates in and click on "Search", then you can use the "fully refundable" filter to get the best deals available near Matchstick Marvels Museum.