6/10 - Được
Raquell Monae
03/05/2026
Không thích: Sạch sẽ
Staff was very attentive. I arrived about two hours before check in but was told my room wasn’t ready. They held my luggage for me while I went shopping. Hotel is in a great location walkable distance from large shopping area.
When I returned, I was checked in and received my bags no problem. When I went into the Penthouse suite, it was clean upon first glance however, I started to notice smudgs on countertops, a sponge on the floor below the staircase and the kitchen garabage can was filthy. The fridge inside looked like it had not been cleaned in weeks.
House keeping does not make the bed or tidy up. Used Towels weren’t collected and began to pile up.
Laundry was a great feature but mini sized laundry detergent did not cut it for me unfortunately. I had to go out and buy my own which wasnt a hassle because the ez mart is right across the street.
Overall, I expected more cleanliness and accommodation from the penthouse suite.
Raquell Monae
Lưu trú 6 đêm vào Tháng 4, 2026