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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Exterior
Premier King Room | Premium bedding, desk, blackout curtains, iron/ironing board
Premier King Room | View from room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
The price is 1.908.240 ₫
2.099.030 ₫ total
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Premier King Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic Queen Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Superior King Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout curtains, iron/ironing board

Classic King Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout curtains, iron/ironing board

Superior Queen Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 6 min walk
  • Collins Street - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Queen Victoria Market - 16 min walk
  • Crown Casino - 4 min drive

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Sul Bing - ‬2 min walk

About this property

Hotel Grand Chancellor Melbourne

Upscale family-friendly hotel near Collins Street
Melbourne Central and Queen Victoria Market are located near Hotel Grand Chancellor Melbourne, which provides dry cleaning/laundry services, car hire on-site and a bar. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and local cuisine. In addition to a gym and a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • Babysitting (surcharge), a TV in reception and a computer station
  • Tour/ticket information, multilingual staff and a banquet hall
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 160 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 17 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival
Maintenance work on the property's lifts will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are lifts available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from April 15 2024 to October 31 2024 (dates subject to change):
  • Swimming pool
The following facilities will be closed during October, May, June, July, August and September:
  • Swimming pool
The property will be renovating from 5 August 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately AUD 29 for adults and from AUD 14 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 30 Sep 2024 start from 1.908.240 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Grand Chancellor Melbourne?

Valet parking is available for AUD 40 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Checkout is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central and Collins Street. Princess Theatre and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 8 minutes.

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 1005 reviews" "
Rating 8 - Good. 340 out of 1005 reviews" "
Rating 6 - Okay. 141 out of 1005 reviews" "
Rating 4 - Poor. 65 out of 1005 reviews" "
Rating 2 - Terrible. 40 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Savinay

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Tarni

Disliked: Amenities
The building is under construction and part of it is residential living and a drs office the pool wasn’t open due to construction and the noise was beyond a joke. If I knew this I would have stayed elsewhere
Stayed 2 nights in Sep 2024

6/10 Okay

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old building , even though the rooms are Nice inside the noise is too much You can hear everything You cannot get a great nights rest because you hear everything on the street and the rooms around Also note that anyone can access any floor From the lift Any random could walk in off the street and access the lifts Just something to keep in mind if safety is a concern in your travelling alone etc
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean, Welllington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

8/10 Good

amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all areas of the city and to catch trams. Nice size room, comfortable beds and clean
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour and room was great. Plenty of extras.
Stayed 1 night in Sep 2024

6/10 Okay

Shane

Stayed 5 nights in Sep 2024

2/10 Terrible

Miroslav

Stayed 3 nights in Sep 2024

10/10 Excellent

Nestworth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

10/10 Excellent

Liam

Stayed 1 night in Aug 2024

8/10 Good

Robyn, austral

Travelled with partner
Liked: Amenities
Clean rooms and friendly staff. A little noisey wiyh live music plays in surrounding bars late at night
Stayed 1 night in Sep 2024

10/10 Excellent

Evan, Kansas City

Stayed 1 night in Aug 2024

6/10 Okay

jigar

Stayed 1 night in Aug 2024

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, staff & service
Very convenient and great options nearby for drinks, dining, shopping and entertainment. We did find lift access to our floor was very slow.
Stayed 2 nights in Jul 2024

10/10 Excellent

Naomi, Deniliquin

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Roslyn, MARSDEN PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had few hiccups with my accommodation which was attended to promptly and professionally thanks to Mario who went out of way to make sure I was happy in end. I will defiantly stay there during my next trip.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mokana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center, tram to Victoria Market and wonderful meal.
Stayed 6 nights in Aug 2024

6/10 Okay

Auli

Liked: Staff & service
Xxx
Stayed 3 nights in Aug 2024

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the area and the staff were so lovely and helpful. The room was comfy and clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Jonathon

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Middle of winter heater didn’t work. mould in bathroom. Windows open fully with no fly screens and we were on the 5th floor
Stayed 2 nights in May 2024

10/10 Excellent

John

Business traveller
Liked: Amenities
Everything was clean and like new. Super comfortable bed and very quiet. Excellent climate control and great lighting. A very comfortable overnight stay - thanks.
Stayed 1 night in Aug 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was lovely but still have not received back the security deposit which was put on my card which I was not aware of.
Stayed 1 night in Jul 2024

8/10 Good

D L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We understand that there are renovations going on - and staff were accomodating around this.
Stayed 9 nights in Jul 2024

6/10 Okay

Melinda

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location unfortunately I had only warm showers both mornings
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable and affordable.
Stayed 2 nights in May 2024