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Mercure Welcome Melbourne

4.0 star property
Hotel with a 24-hour front desk, steps from Melbourne Central

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Welcome Melbourne

Exterior
Sports facility
Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
The price is 1.830.563 ₫
2.013.619 ₫ total
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 3 of 8 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is 1.815.278 ₫
1.996.839 ₫ total
includes taxes & fees
30 Sept - 1 Oct
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About the area

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk
  • Queen Victoria Market - 13 min walk
  • Crown Casino - 4 min drive
  • Rod Laver Arena - 4 min drive
  • Marvel Stadium - 4 min drive

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪Din Tai Fung - ‬1 min walk
  • ‪Fortress Melbourne - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Mekong - ‬1 min walk
  • ‪Tetsujin - ‬2 min walk

About this property

Mercure Welcome Melbourne

Upscale hotel near Melbourne Central
Located close to Princess Theatre and Queen Victoria Market, Mercure Welcome Melbourne provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site local cuisine restaurant, The Louden Kitchen Grill, offers breakfast and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • Breakfast (surcharge), self-parking (surcharge) and express check-out
  • Free newspapers, a porter/bellboy and a front desk safe
  • A vending machine, concierge services and local meal delivery service
  • Guest reviews say great things the breakfast, central location and helpful staff
Room features
All 330 individually furnished rooms feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Greek, Hindi, Indonesian, Italian, Korean, Maltese, Russian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 24 per night)
  • Secured, covered parking on site (AUD 24 per night)

Food and drink

  • Daily breakfast to-go available for a fee: AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Soul Cafe
  • The Louden Kitchen Grill

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar near toilet (79 centimetre high)
  • High-pile carpet in room
  • Lift (99 centimetre wide door)
  • Raised toilet seat (46 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Local meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately AUD 25 for adults and from AUD 15 for children
  • Covered self-parking fee: AUD 24 per night
  • Nearby parking fee: AUD 24 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Is Mercure Welcome Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Welcome Melbourne?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at Mercure Welcome Melbourne on 30 Sep 2024 start from 1.830.563 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Welcome Melbourne?

Self-parking is available for AUD 24 per night.

What time is check-in at Mercure Welcome Melbourne?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Welcome Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Welcome Melbourne located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Central and Princess Theatre. Queen Victoria Market and SEA LIFE Melbourne are also within 1 mi (2 km). Melbourne Central Station is 6 minutes by foot and Flinders Street Station is 9 minutes.

Mercure Welcome Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1000 reviews" "
Rating 8 - Good. 389 out of 1000 reviews" "
Rating 6 - Okay. 160 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shino

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Jagir Singh

Travelled with family
Near CBD
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good and the room was as expected.
Stayed 4 nights in Jul 2024

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Location for Shopping and Dining...all walkable. Hotel Staff were very nice and helpful, would stay again. Property also very safe, clean and tidy.
Stayed 5 nights in Sep 2024

10/10 Excellent

Angela

Stayed 2 nights in Aug 2024

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, staff & service
Convenient location
Stayed 3 nights in Aug 2024

6/10 Okay

Sharren

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The first night was not great the room is not soundproof so we could hear everyone else in there rooms, the light from the lobby comes through the doorway. The beds in the room were old innerspring mattresses with the springs poking us as we layed down. I mentioned this to the manager and she was amazing, she went above and beyond, we changed rooms and found better beds which was nice. Overall not bad but not sure we would stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Jason, Barooga

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed here a few times. It is very convenient for most thing's in the city. The beds were reasonably comfortable but could definitely do with toppers or better mattresses. It felt like you were sleeping on springs.
Stayed 1 night in Aug 2024

8/10 Good

Will

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Chinatown
Stayed 2 nights in Aug 2024

6/10 Okay

Tammie

Travelled with family
Liked: Cleanliness, staff & service
This hotel should be rated as a 2 or possibly 3 star hotel. I knew this was a budget friendly hotel, but when rated as a 4 star, I booked it. After flying for over 20 hours, this is not the hotel you want to come to and relax/rewind. Our room literally looked like a jail cell. Extremely small and the window opened to a brick wall. We ended up just resting for about 2 hours in the room..and booked a different hotel (The Windsor). This is a good hotel for those on an extreme budget.
Stayed 3 nights in Aug 2024

8/10 Good

Eesha

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and good for a stay in the CBD. Not the best room service options for food but lots of food options around.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sai Murali Krishna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of CBD
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Shizue

Stayed 5 nights in Jul 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, basic small clean rooms
Stayed 2 nights in Jul 2024

6/10 Okay

Warwick

Travelled with partner
Liked: Cleanliness
Very good property for shopping and for going to Restaurants. Very close to all amenities. The room was very cramped and the shower was very tight. A lot of noise from adjoining rooms made it hard to sleep. No interaction with staff!
Stayed 7 nights in Jul 2024

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and value for money was great. Felt a little dim and outdated, but clean enough
Stayed 2 nights in Jul 2024

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is top
Stayed 9 nights in Jun 2024

4/10 Poor

Brigid

Travelled with family
Disliked: Amenities, property conditions & facilities
Phone didn’t work, couldn’t call reception. No extra blankets, iorning board broken, not the room I booked through Expedia, this is not the fault of the hotel though
Stayed 1 night in Jun 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service
Location, location, location.
Stayed 7 nights in Jun 2024

8/10 Good

Nicole

Stayed 5 nights in Jun 2024

10/10 Excellent

Yong Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and well maintained. Always stay in this hotel when i visit Melbourne.
Stayed 6 nights in Jun 2024

10/10 Excellent

Kelly Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how close the hotel was to everything we needed. It was a little bit noisy when people were in the hallways or when the garbage bins were emptied, but would recommend this place to others. The buffet breakfast was also great.
Stayed 3 nights in Jun 2024

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room which was clean and comfortable. Close to everything.
Stayed 3 nights in Jun 2024

10/10 Excellent

Pamela

Stayed 2 nights in Jun 2024