Search Hotels Near Memorial Hermann Northeast Hospital, Houston

"This property was visually appealing, BUT only on the outside. Though it seemed really nice and new it was not well kept at all. There were stains on the bedding in both beds, we only had hot water at night, the pool was covered in pollen, the breakfast area was unappealing and all the appliances didn’t even work, they reset your room key twice a day. There was just way more cons than pros. But the staff was efficient and knowledgeable for the most part."

"The best location."

"Super comfortable bed; easy check-in even though front desk was a bit terce. Other employees were very nice. Will be back!"

"Hotel could use some updating."

"My room had pet hair everywhere "

"Hotel Staff on duty not answering phone calls! Really Bad!"

"Every thing was good EXCEPT for the shuttle. The hotel along with 4-5 others in the area use a 24 hour shuttle service. The service is very unreliable. We had issues from the airport to the hotel AND we had a scheduled pickup time at the hotel back to the airport. The shuttle was 45 minutes late and then we had to make 3 more stops before going to the airport. We did make it but the added stress was very inconvenient "

"I would not recommend. Furniture has stains, door doesn’t lock and curtains don’t close fully"

"Rooms were ok but seemed old even though they look recently remodeled. We booked the hotel for the shuttle since it runs 24 hours and we were getting into the airport late. I called to verify the shuttle the day before, our plane was delayed by several hours which I called again to let them know. They said to call once we land and they would send the shuttle. We tried calling the hotel for 45 minutes with no answer. This was at 2:30 am with 2 very tired kids. We ended up arriving to the hotel at 3:45 am after FINALLY getting ahold of someone and they sent the shuttle. Be aware that if you are catching the shuttle from the hotel, he could arrive up to 20 min early and will yell once in the lobby that the shuttle is there and will leave. I had to run out to tell him my kids were coming and he seemed bugged. Overall, not a great experience. "