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Hotel Real Mercedes

3.5 star property
Hotel with free breakfast, near Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Real Mercedes

Outdoor pool, pool loungers
Hallway
Terrace/patio
Reception
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, desk, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, desk, free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed | 1 bedroom, minibar, desk, free WiFi

Basic Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room | 1 bedroom, minibar, desk, free WiFi

Junior Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Coffee/tea maker
Minibar
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the area

Mérida is home to Hotel Real Mercedes. Travellers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Zoological Park of Centenario and Animaya Zoological Park are also worth visiting.
Visit our Mérida travel guideOpens in a new window
Map
Av. Itzáes, 261, Mérida, YUC, 97070

What's nearby

  • Yucatan International Convention Center - 3 min drive - 2.5 km
  • U.S. Consulate General Mérida - 3 min drive - 2.5 km
  • Paseo de Montejo - 3 min drive - 2.5 km
  • US Visa Applicant Service Center - 4 min drive - 3.6 km
  • Mérida Cathedral - 5 min drive - 3.2 km

Getting around

  • Teya-Merida Station - 33 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 13 min drive

Restaurants

  • ‪El Tio Ciro - ‬9 min walk
  • ‪KFC - ‬4 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Hotel Mody - ‬2 min walk
  • ‪Grupo Cava - ‬9 min walk

About this property

Hotel Real Mercedes

Hotel near Paseo de Montejo
Take advantage of free continental breakfast, a playground and a hair salon at Hotel Real Mercedes. Treat yourself to spa services, such as a body treatment, a massage or a manicure/pedicure. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A front desk safe, concierge services and a banquet hall
  • A 24-hour front desk, smoke-free property and tour/ticket information
Room features
All guest rooms at Hotel Real Mercedes boast comforts, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 250 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 15 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Real Mercedes Hotel
Hotel Real Mercedes Mérida
Hotel Real Mercedes Hotel Mérida

Frequently asked questions

Does Hotel Real Mercedes have a pool?

Yes, this property has an outdoor pool.

Is Hotel Real Mercedes pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 15 kg per pet. There's a fee of MXN 250 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Real Mercedes?

Self-parking is free at this property.

What time is check-in at Hotel Real Mercedes?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Real Mercedes?

Checkout is at noon.

Where is Hotel Real Mercedes located?

Situated in Mérida, this hotel is 0.2 mi (0.2 km) from Merida Clinic and 1.4 mi (2.3 km) from Paseo de Montejo. Park of the Americas and Zoological Park of Centenario are also within 1 mile (2 km).

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Hotel Real Mercedes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 84 reviews
Rating 8 - Good. 33 out of 84 reviews
Rating 6 - Okay. 4 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Sep 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025

8/10 Good

Belkis

Liked: Cleanliness, amenities, property conditions & facilities
The property is super cleaned and they service the rooms daily. The elevator was not working. AC is only in the rooms. Cindy the receptionist was super kind and helpful. She made the difference during my stay. Overall, it's a nice place.
Stayed 5 nights in May 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious . Excellent location to dining options
Stayed 2 nights in Apr 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Clean and spacious rooms.
Stayed 3 nights in Sep 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service
Well kept property near medical facility. Quiet AC and clean spacious room. Downstairs overhead too low!
Stayed 2 nights in Nov 2022

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong chemical smell in the rooms, cheaper rooms have no windows, noisy outside (sound like a school next door), no restaurants in proximity, unfriendly service, terrible breakfast. Never again!

10/10 Excellent

Ivonne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

CÉSAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

CLAUDIA ARACELI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO SERVICIO

es un hotel sencillo, pero en el tema de la limpieza es pesimo, no te limpian las habitaciones, y la unica respuesta es .. UNA DISCULPA, lo peor es que es recurrente, en el te ma del desayuno, la leche agria, ARREPENTIDOS de estar en ese hotel CERO RECOMENDACION
Stayed 6 nights in Apr 2025

10/10 Excellent

Odin

Stayed 2 nights in Apr 2025

10/10 Excellent

Victor

Stayed 3 nights in Mar 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta bien ubicado y es comodo y limpio
Stayed 1 night in Feb 2025

8/10 Good

Jorge Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente,altamente recomendable.
Stayed 1 night in Oct 2024

10/10 Excellent

Martín de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA DEL REFUGIO

Stayed 1 night in Nov 2024

8/10 Good

Javier

Medianamente bien no desagradable pero podría mejorarse
Stayed 6 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien y limpian todo bien y cada día
Stayed 4 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y el lugar está cómodo
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Francisco Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia cómoda y agradable.
Stayed 7 nights in Oct 2024

6/10 Okay

Maria Araceli

Liked: Staff & service
Hotel muy rústico no tiene cable la alberca no se antoja para meterse se encuentra descuidado. La comida muy rica en el restaurante
Stayed 4 nights in Oct 2024