Khách sạn Mertzon

"We will never stay at this hotel again. We recieved two complaints about being loud and stomping. One was about 10 minutes after we arrived. We were in no way doing any of the things they said we did. We had barely got our stuff set down. We also recieved another call at 6 in the am saying they got two more calls complaining on us. We should have never received a call at 6 in the morning. My daughter was still asleep, and the phone call woke her up."

"tired, needs renovation"

"The photos are dated as is this property."

"We liked the extra room in the suite!"

"Clean nice room Nice staff Easy parking Close to restaurants Breakfast not great"

"We had a hard time getting checked in, it took over an hour due to some system error they were having. After that the stay was pleasant."

"Extremely clean staff are great and helpful breakfast is really good highly recommend"

"The check-in went well, except that we were surprised by the additional $50 fee for "incidentals." This wasn't on the original reservation and, contrary to what the employee said during check-in, we were charged that fee and it wasn't refunded to our account for a few days. The room was clean, but it had a damp feel to it, which was also a bit concerning."

"Clean room, front desk was helpful, had an encounter with rude employee at front desk."

"The pool was empty and the kids were very disappointed. Next, the two rooms we booked and paid for weeks ago were not what the hotel had when we got there. They had us in rooms with one king bed and a pull out couch. Not what we paid for. They finally found us the last 2 queen room but we had to use the king/couch for the other room. Not a very good night sleep on a pull out lumpy couch. The pancake maker was not working at breakfast. I went to the front desk and ask about it. Turns out...

"The toilet was broken and the sheets looked dirty had to go buy a blanket to put on to sleep. Woke up with a bite and swollen neck. The wall was broken and the sink had rust as well as the showers."

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"Everyone at the property was friendly and helpful. There was a problem the first night I was the but the staff was very accommodating and took care of it. My room was nice and clean, Breakfast was great every morning. If I had to make any suggestions, request to stay on the first floor. Looks like those rooms are updated more recently. Great place to stay!"

"We loved our room which was very comfortable, charming and had various amenities to make our stay enjoyable. We appreciated the mini-fridge and coffee maker in the room as well as access to the full kitchen next door with a variety of foods and equipment to use for breakfast or anytime. Parking was easy and very safe. Lighting on the property was very good. Sabrina, who lives on site, showed us to our room and gave us a brief tour of the grounds. She was available for anything although we...